Accounts Receivable Manager

Vaco • Full-time • Toronto, ON, CA • 2d ago

About the Opportunity:

Lead and manage the Order to Cash (O2C) operations, ensuring timely, accurate, and efficient execution of collections, AR, and billing processes.
Oversee and support a team of 4 AR professionals, fostering a collaborative and high-performing environment through coaching, feedback, and career development.
Build strong relationships with merchants, clients, and internal teams to facilitate effective collections and resolve escalations, including billing discrepancies and intercompany transactions.
Own the collections strategy, ensuring adherence to processes and identifying opportunities for improvement to achieve cash flow targets.
Drive process improvements by leveraging ERP functionality (NetSuite preferred) to streamline workflows, automate operations, and enhance scalability.
Collaborate with Sales, IT, Finance, and FP&A teams to address larger account collections, resolve payment issues, and support reporting processes, including month-end AR packages and P&L impact.
Prepare and maintain accurate reports, including aging reports, DSO metrics, and KPIs, to monitor and optimize collections performance.
Ensure compliance and accuracy in departmental functions such as customer master maintenance, credit administration, cash application, vendor setups, and subscription-based billing.
Manage complex, time-sensitive projects such as transitioning non-sub-ledger customers to the sub-ledger and supporting cross-functional initiatives like e-invoicing and automation.
Balance a dynamic workload that includes collections, resolving merchant issues, month-end requests, and team leadership while maintaining a resourceful and proactive approach.

About You:

Minimum 5 years of managerial experience in AR and Collections (B2B)
Experience with multi-currency, multi-subsidiary, and intercompany transactions
Advanced Excel skills
Please note, experience with NetSuite and/or Great Plains, and subscription billing are considered strong assets

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