Please send me you resume if you are interested in this role till July
AR Collections Specialist- Part time role
To provide clarity on the update, this role requires working 3 days a week for 8 hours per day, with at least 2 days in the Waterloo office and 1 day working from home.
Start Date- ASAP to Jun 30, 2025
Pay rate :21/hr
Location :- Waterloo
Top Skills:
Collections / Accounts receivable
OVERVIEW:
Reporting to the Senior Manager, Collections, the Collection Specialist brings their solid experience in global collections to deliver on targets and will support business initiatives. He/She is self motivated and works well in a team environment with a passion for delivering a best-in-class customer experience in the cash collections function. The successful candidate has the drive to learn from others on supporting the Cash Collections strategy and can adapt to an ever-changing growth-oriented environment using leading metrics as an eveluation of performance. Integration is a way of life for us so you will bring your best practice mindset to continuously strive for flawless execution on every integration.
WHAT YOU WILL DO:
- Accountable for the timely collection of accounts in your account portfolio; including ensuring accurate customer information is maintained;
- Responsible for effectively resolving collections disputes and account reconciliation in your portfolio;
- Responsible to keep updated with changes in collection practice and process;
- Accurately evaluate the likelihood of collectability of disputed/contentious items before they hit 90 days past due to flag “at risk” accounts to your leader to resolve;
- Partner with your peers to support collections activity in other portfolios as required to ensure cash flow targets are met
- Assist your leader in other project/initiatives as assigned to deliver on best in class process and practice for the Cash Collections function.
WHAT YOU’LL BRING:
Education:
- Accredited Credit and Collections program or equivalent work experience
Skills and Experience:
- Extensive collections experience, preferably global B2B preferred.
- Excellent written and verbal communication and negotiation skills, specifically with Sales and External Customers
- Strong customer service mindset with the ability to solve it right the first time
- Strong organization and time management skills, with demonstrated success managing multiple priorities
- Good working knowledge of SAP and of Microsoft Office Excel
- Self- starter with a continuous improvement mindset to support best in class process automation
- Strong team player, understanding that you deliver as a team and it is always best when you collaborate to find solutions to problems.
- Demonstrated ability to learn with your peers and others and support a culture of resiliency in a continuously changing environment.
