Job Overview
We are seeking a detail-oriented and proactive Office Administrator to join our team. In this role, you will be responsible for overseeing the daily operations of the office, ensuring that administrative tasks are completed efficiently and effectively.
Responsibilities
- Process orders and check prices on Marketplace platforms (Amazon, Best Buy Marketplace, Best Buy VDF, Walmart, Newegg).
- Handle orders from our distribution and retail partners
- Addressing inquiries about price and inventory levels.
- Create invoices and credit memos using QuickBooks.
- Generate purchase orders from the USA and China through QuickBooks.
- Issue payments for monthly bills via check or online payments.
- Produce expense sheets for the general manager monthly.
- Create backorder reports and export sales reports from ERP Systems weekly
- Assist with inventory management, with a particular focus on GekoGear products.
- Manage forecasting for 3 big box retails and plan orders accordingly.
- Update and add inventory across all marketplaces and respond to customer inquiries.
- Coordinate with the warehouse regarding shipments, returns, and inventory.
- Inform vendors, distributors, and customers about order fulfillment status and ETAs.
- Approve defective claims, issue RMA numbers, and send return labels as needed.
- Assist with team meetings.
- Answer phone calls and direct them as necessary.
- Book delivery appointments for Best Buy through their portal.
- Ensure specific order processing criteria for Canadian Tire and Best Buy are met.
Qualifications
- Proficiency in English is mandatory
- Proficiency in QuickBooks and Excel.
- Experience with EDI and Marketplace platforms.
- Strong organizational and communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Detail-oriented and capable of working independently.
If you are an enthusiastic individual with a passion for administration and team management, we encourage you to apply for this exciting opportunity as an Office Administrator!
Job Type: Full-time
Pay: $17.50-$20.00 per hour
Expected hours: 38 – 44 per week
Additional pay:
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Pickering, ON L1W 3G7: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Language:
Work Location: In person
Expected start date: 2024-12-01