Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support.
We are 100% Canadian-owned, and operate nationally. The experts that make up Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support. As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.
TOP REASONS TO JOIN THE PALADIN TECHNOLOGIES TEAM
- Leading comprehensive benefits program
- Promotion from within
- Awarded company culture
- Flexible work/life balance
- Fully remote work
We are looking for a driven individual to join our finance team and be a key member of our Accounts Receivable Department. The successful candidate will have a proven track record of managing multiple tasks in a busy work environment, proficiency working with ERP software and a willingness to learn. We are looking for someone with a positive can-do attitude who takes pride in their work and is looking to grow their career with one of Canada’s best managed companies.
RESPONSIBILITIES
- Contact clients through phone and email to ensure the timely collection of outstanding invoices
- Manage customer accounts with regular follow-ups to ensure balances are kept up to date
- Process customer payments
- Develop and maintain relationships with customers to improve the collection process
- Communicate with various team members, including project manages and the sales team to resolve disputes and improve collectability
- Work and collaborate with the team and upper management on reducing bad debt
- Reconcile credit memos, unapplied cash and other accounts to maintain an accurate receivable ledger monthly
- Process monthly statements and mail outs
- Work within a team to help develop strategies and tools to speed up the collection of receivables
- Work with outside collection agency as needed
- Review, prepare and analyze A/R management reports
- Adhere to policies, processes, and procedures and work in a team to build and improve them
- Document all collection efforts
- Participate in meetings and provide progress updates of accounts and other AR matters
- Assist with ad-hoc projects and other duties as required
QUALIFICATIONS
- High School diploma or equivalent required
- Minimum 1 year of experience in accounts receivable or a collections environment
- Strong interpersonal and customer service skills
- Basic accounting knowledge
- Strong communication skills (written and verbal)
- Excellent organizational skills with the ability to prioritize, multitask, and meet deadlines in a fast-paced environment
- Experience reviewing disputes to and reaching resolutions
- Proficient with Excel, Word, and MS Outlook
- Self-starter and able to take initiative
