This is an exciting time to join our growing company. We are seeking a dynamic Collections Clerk/Accounts Receivable Clerkwith a high level of professionalism, who is a self-starter looking to gain valuable experience in accounting while working in a supportive team environment. This position is based out of our head office in Surrey.
About I-XL
I-XL Building Products is Canada’s leading distributor of architectural masonry. Through our six design centres and an extensive network of independent dealers across the country, we offer a broad portfolio of brick, stone, and cladding products that provide innovative solutions for architects, builders, and construction professionals. Since 1912, I-XL has built a reputation for its commitment to world-class customer service, technical expertise, and product selection.
Overview
Reporting to the Credit Manager, the Collections Clerk/Accounts Receivable role is key in maintaining our outstanding receivable balances at appropriate levels and interacting daily with their customers (by phone and email). The ideal candidate will have at least one-year recent collections and accounts receivable experience as well as excellent customer service, time management and organizational skills. You enjoy building strong relationships with both internal and external stakeholders. A self-starter who takes pride in your responsibilities and brings a positive attitude and exceptional interpersonal skills to the team.
Hours: Monday to Friday, 40 hours/week (onsite)
Salary Range: 45,000 -55,000/yr (based on experience)
RESPONSIBILITIES:
- Perform customer calls to ensure timely payments of outstanding receivables
- Posting of daily deposits - including cheques, EFTs and credit card transactions
- Customer account reconciliations
- Responding to customer inquiries
- Identify problem accounts and escalate collection action
- Assist with monthly statements to customers
- Open new customer accounts and maintain existing accounts
- Initiates and responds to a variety of enquiries and requests from other departments, and customers to resolve problems, identify and correct discrepancies and explain relevant policies and procedures
- Filing and other duties as required
SKILLS & QUALIFICATIONS:
- High school diploma or equivalent
- One (1) year of recent experience with collections and accounts receivable
- Solid customer service skills including ability to communicate effectively with a diverse group of individuals
- Excellent telephone manner
- Intermediate level MS Office (Excel, Word)
- Ability to problem solve
- Superior time management and organizational skills, with an ability to prioritize
- Self-starter, highly motivated, professional team player
- Initiative and a willingness to learn and take on new tasks
- Proven commitment to accuracy and attention to detail
- Excellent command of the English language both written and verbal
- Full background check is required
- Must be legally entitled to work in Canada
WHAT WE OFFER:
- A positive and fun work environment
- Casual Dress
- On-site parking
- Competitive compensation and benefits package
- RRSP match
We thank you for your interest in this position. The candidates that will be selected to move forward will be contacted, via email, to schedule a phone interview.
