Akhurst’s Mission, Values, and Behaviours:
Akhurst’s Mission is to be the industry icon that others measure themselves by and try to emulate.
Our core values are Customer First, Walk the Talk, and Go the Extra Mile. These values are reflected in everything we do – both internally and externally.
We demonstrate our values through our actions and behaviors. We encourage communication that is open, direct and respectful. In doing this, we build trust and create a safe environment for people to show initiative. We invite diverse thinking in a collaborative work environment, recognizing that once decisions are made they are respected and acted upon.
How this Position Supports Akhurst:
The Credit Analyst is responsible for approving credit and securing revenue payment, verifying and posting receipts and resolving discrepancies.
Reporting directly to the Accounting Supervisor, the duties and responsibilities of the Credit Analyst include, but are not limited to the following:
Accounts Receivable Processing
- Establish appropriate customer terms and credit limits.
- Generate customer invoices according to terms of sale.
- Monitoring customers’ receivable accounts to ensure timely payment, following up on delinquent accounts with customers and liaising with sales staff and management as required.
- Processing customer payments within one business day.
- Investigating and resolving invoicing queries, and requesting credit notes when appropriate.
- Maintaining accurate and up to date accounts receivable files and records.
- Reconciling and analyzing customer accounts, preparing accounting reports (including bad debts analysis).
- Liaising with logistics and accounting staff with day-to-day and month end accounting activities including supplier payments, shipments, and customer deposits; and,
- Supporting a culture of continuous improvement by recommending and implementing changes to company processes where appropriate.
Sales Support
- Ensuring new and existing customers are properly setup to manage US taxes.
- Processing and registering sales contracts in the appropriate jurisdiction within specified timelines.
- Collaborating with the Account Representative, Service Coordinator or sales management, relaying operational issues preventing collections.
- Communicating payment receipt to released outbound shipments; and,
- Preparing leasing quotes and coordinating contracts for customers in a timely manner.
Minimum Requirements
- Secondary School diploma and some post-secondary education in accounting and/or credit management would be an asset.
- A minimum of 2 years’ experience in credit and collections with a small to medium-sized company.
- Familiarity with ERP systems and intermediate level knowledge of Microsoft Word and Excel.
- Highly organized, detail-oriented with a high level of accuracy and thoroughness.
- Ability to take initiative and be proactive, with exceptional follow-up skills.
- Proven ability to work well under pressure and meet deadlines for critical tasks.
- Exhibits sound and accurate judgment.
- Ability to deal with difficult individuals in a professional and diplomatic manner.
- Motivated and energetic, with a positive attitude and a pleasant, calm demeanor; and,
- Strong verbal and written communication skills.
Working Conditions
- Work normal business hours and may from time to time be required to do some work in the evenings or outside normal working hours.
- Able to work on a computer for long periods of time.
- Able to concentrate for extended periods and maintain attention to detail and accuracy.
- Able to stay focused and productive in a busy, open area office; and,
- Able to manage multiple customer orders and deadlines.
