Our mission is to provide a secure, valuable, and sustainable workplace retirement solutions for Canadians. At CAAT, we live our values of integrity, impact, and teamwork every day.
The Senior Administrative Assistant is integral to the success of the Employer Services team and to CAAT’s guiding mission and growth strategy.
The Senior Administrative Assistant will provide high-level administrative support to the Vice President, Employer Services to ensure the efficient operation of the office and the success of strategic initiatives. The successful incumbent will support the Vice President with managing schedules, coordinating communications, organizing meetings, and handling confidential information with discretion. And will be responsible for liaising with internal and external stakeholders and contributing to the overall effectiveness of the Vice President’s leadership.
We are looking for someone with:
- Minimum five (5) years of experience providing administrative support to senior leaders within a fast-paced, changing work environment
- Post-secondary diploma in a relevant field is preferred
- High proficiency in using Microsoft Office suite and SharePoint
- Experience working in pension and/or group benefits administration would be valuable
- Experience using Salesforce, ServiceNow, or other Customer Relationship Management (CRM) tools is desirable; the ability to learn new software is a must
The successful candidate will demonstrate:
- Professionalism and strong interpersonal skills in interacting and working with key stakeholders and strategic business relationships
- Excellent written and verbal communication skills, with strong attention to detail
- Superior customer service skills, including the ability to anticipate, and proactively resolve issues is paramount
- The ability to maintain confidentiality and possess a high degree of tact and discretion when handling sensitive information
- Adaptability with demonstrated time management, organizational, and prioritization skills to meet multiple deadlines
Once here you will:
- Support the Vice President, and the Employer Services leadership team in coordination of and preparation for internal and external meetings including materials for the Board of Trustee
- Organize various Employer Services team meetings, prepare agenda, catering, and take notes
- Update and keep current employers’ contact lists, documentation, and correspondences through various channels, such as CRM, Salesforce, SharePoint, and other applications
- Maintain client databases, support relationship management, communication, and general administrative activities
- Assist the Vice President and direct reports with project reporting, documentation, proofreading, preparing presentations, and coordination while liaising with project management stakeholders
- Planning, coordination, and preparation of management (weekly, monthly, quarterly) and board reporting
- Manage and coordinate travel arrangements, expense reporting, coordinating sign-offs, and submissions to the Finance department
- Collaborate with administrative staff across CAAT to ensure timely completion of projects/tasks
Step into CAAT - where your work is both rewarding and meaningful, growth is a constant, fun is the way we roll, and your impact is real! If you meet most of the criteria above, we would love to connect with you.
Our commitment to you as a CAATster:
We’re about growing together and creating impact in a collaborative and caring environment!
- Comprehensive & Holistic Care: Your dedication deserves appreciation! At CAAT, we celebrate the complete you, prioritizing your well-being above all. Our all-encompassing employee programs are designed to cater to every aspect of your life and well-being, ensuring you feel cherished and valued. We provide a competitive Total Rewards program based around your physical, mental, and financial wellness. This includes, but is not limited to, your compensation, paid time off, health and dental benefits, wellness programs, wellness incentives, and (of course) a defined benefit pension plan.
- Growth Opportunities: Embrace a vibrant, ever-evolving environment at CAAT, where growth is not just a goal, but our way of life! We're expanding and transforming constantly, which means endless opportunities for you to adapt, innovate, and learn. As we grow, so do you. Let’s make a difference together!
- A Culture of Collaboration and Fun: We're a team that works, grows, and celebrates together. At CAAT, you belong to a collaborative, inclusive, and lively environment that sparks creativity and fosters open communication.
- Making a Difference, Together: We're on a mission to secure a better future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts!
But don't just take our word for it! We’ve consistently been recognized as one of Canada's Most Admired Corporate Cultures, as one of Greater Toronto's Top Employers, and one of the Best Places to Work.
Learn more about us by visiting www.caatpension.ca/careers
Diversity, Equity, Inclusion, and Belonging:
Diversity, Equity, Inclusion, and Belonging (DEIB) at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.
CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at hr@caatpension.ca or call Human Resources at 416-673-9000 for assistance.
Job Type: Full-time
Application question(s):
- How many years of experience do you have using Microsoft Word, Excel, and PowerPoint?
Work Location: Hybrid remote in Toronto, ON M5B 2L7
