VIDA owns and operates more than 2,700 units across four provinces. Our mission is to revolutionize affordable communities by reimagining the way people interact with their housing. It’s about more than buildings—it’s about tapping into people and their potential, elevating their skills and giving them a platform to step into their gifts. By getting people actively involved in creating and sustaining the community they want to live in, VIDA keeps costs low, preserves affordability and helps people get ahead.
VIDA is a Certified B Corp.
VIDA is seeking an Accounts Receivable Clerk to ensure accurate and timely processing of financial transactions, focusing on making collection calls and resolving tenant inquiries. This role plays an essential part in strengthening our communities and driving key business metrics.
We take care of our people.
- Group health benefits plan to keep you healthy and worry-free.
- Unlimited vacation with a mandatory minimum monthly life day because downtime matters!
- Flexible work —whatever allows you to be at your best and suits your schedule.
- Additional perks include allowances for continuing education, family vacation, wellness, fitness, home care and life coach sessions, and continuous professional development.
In our most recent employee survey, 100% of staff said their work at VIDA is meaningful, 81% of employees agree that their stress levels at work are manageable, and the average recommendation rating for VIDA as an employer is 9.2/10.
- Culture of Learning: Our culture supports an open mindset and thirst for knowledge. We are always learning and growing as individuals, not just as a company.
- Safe & Compassionate Work Environment: We are loyal and kind to one another, have each other’s backs and celebrate each other’s wins. We are selfless and put our team first. Team members feel safe taking risks and being vulnerable with one another.
- Feedback & Coaching: You’ll have a team who is rooting for you on your success path and will provide real-time feedback to achieve your goals. We all coach one another and encourage real-time streams of feedback.
Curious about what it’s really like to work with VIDA? Here’s how you can find out more:
- Check out this video from our founder: https://youtu.be/ujGKOt-Xcik
- Listen to this podcast, where one of our team members dives deep into VIDA’s culture and reveals some of our top people & culture practices https://shorturl.at/XREPt
- Reach out to us! We encourage you to reach out to any of our team members on LinkedIn to hear their first-hand experience working on the team – Seriously, we want to hear from you!
The Role:
As the Accounts Receivable Clerk, your responsibilities will include:
- Track, report, and collect receivables, including making proactive collection calls for outstanding rent
- Deposit cheques, enter batch payments, and reconcile customer accounts to resolve discrepancies promptly
- Provide excellent customer service by addressing inquiries and resolving issues
- Maintain accurate records of customer information, lease agreements, and transaction history
- Ensure customer accounts are updated throughout their tenancy
- Gather data to support financial reporting and presentations
What you'll bring to this role:
- A customer-first approach, with a commitment to providing excellent service and resolving inquiries effectively
- Confidence making persuasive and professional phone calls for collections
- Experience in accounts receivable or a similar finance role is an asset
- Aptitude for technology, with basic skills in Excel and experience with Microsoft Office programs
- Excellent attention to detail and accuracy in data entry
- An innovative mindset, with a desire to make today better than yesterday
- Ability to stay focused and meet deadlines in a dynamic environment
- Pride in your work and a desire to collaborate with a team
- Enthusiasm for problem-solving and a knack for finding answers
How to Apply
If you're interested in applying for this role with VIDA, hit the Apply Now button now to start your application!
Here's what you can expect from VIDA’s application process:
- Online Questionnaire and resume submission (5-15 minutes)
- This initial step is designed to be quick and easy, ensuring we gather necessary information to understand your professional background and skills.
- Online Video Interview (15-30 minutes)
- If your qualifications align with VIDA's needs, you'll be invited to participate in a video interview. This isn't live, so you can complete it at a time that’s convenient for you, and we’ll give you the questions in advance.
- Preliminary Phone Call (15-30 minutes)
- Let's chat! This is the time to ask any burning questions, clarify expectations, and address any potential concerns on both sides. We want to make sure we're on the same page moving forward
- Official interview with a VIDA team member (60 mins)
- This is your opportunity to showcase how you can uniquely contribute to VIDA’s mission and community. It’s also your chance to interview us! We encourage you to explore whether our environment & values align with what you’re looking for in a workplace.
