WellOne Medical Centre is a busy downtown Family Practice and walk-in clinic looking for a Medical Receptionists to become a part of the team.
The clinic operates from 10am to 6pm with 2- 4 physicians per shift .
Responsibilities:
- Greeting patients, answering phone calls, callbacks using protocol.
- Register new patients and update existing patient information in the system
- Schedule appointments and manage the appointment calendar
- Answering questions and providing information directly to patients based on knowledge of policies, procedures and regulations.
- Scanning and transferring documents and e-faxes in the EMR system (Accuro)
- Sorting and forwarding mail and other correspondence
- Maintain patient records and ensure confidentiality of sensitive information
- Following up on specialist referrals
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Calling patients to inform of specialist appointments
- Invoicing lawyers and insurance companies and timely sending requested records
- Keeping an inventory of the examination rooms & clinic supplies
- Maintaining cleanliness of the clinic
- Other tasks as required
- Required work experience:
- Minimum 2-3 years as a Medical Office Admin or Medical Office Receptionist.
- Qualifications:
- High school diploma or equivalent required
- Previous experience in a medical office or customer service role preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in using computer systems and electronic medical records (EMR)
- Knowledge of medical terminology and insurance procedures is a plus
- Ability to maintain a professional demeanor in a fast-paced environment
- At least one (1) year experience using EMR systems such as Accuro (preferred), or proficiency in another EMR system.
- This is an excellent opportunity for someone who is detail-oriented, customer-focused, and interested in working in a medical office setting. Join our team and contribute to providing quality healthcare services to our patients.
- Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.
Job Type: Full-time
Pay: $19.00-$22.00 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Store discount
Flexible language requirement:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Proficient in Accuro EMR ?
Experience:
- Medical office: 2 years (preferred)
Ability to Commute:
- Toronto, ON M5J 1Z8 (preferred)
Work Location: In person
