POSITION OVERVIEW
Job Title: Administrative Assistant
Job Type: Full-Time
Hours: 40 Hours Per Week (Monday to Friday 9:00 a.m. to 5:00 p.m.)
Location: In-Person Every Day at 300 John Street Suite 328, Thornhill, ON, L3T 5W4
Salary: $20 Per Hour
ABOUT THE ORGANIZATION
Established in 1975, CYR Funding Inc. is one of the most experienced mortgage brokerages in Ontario. Our dedicated staff of professionals offer only the highest quality services and products to our customers, lenders and investors alike. We are here to assist our clients with all their financing needs in a seamless and stress-free way, whether they are buying a property, need to refinance, or their existing mortgage is up for renewal.
As mortgage brokers, we have outstanding abilities to underwrite, place and fund any type of mortgage providing it makes sense either based on equity or cash flow. As a CYR Funding client, this means that when other companies say no to lending, we look to find a way to say yes. We are also experts in commercial, industrial and investment mortgage placement. CYR Funding has arranged loans from as little as $10,000 up to $160,000,000.
RESPONSIBILITIES
- Serve as a communication gatekeeper by answering phone calls, taking detailed messages, forwarding phone calls, greeting clients, responding to emails, and liaising with colleagues, clients, lenders, lawyers and co-brokers
- Perform general administrative tasks such as photocopying, scanning, emailing, faxing, printing documentation, collecting mail and arranging couriers
- Manage the office calendar, schedule meetings/teleconferences, inform all attendees of forthcoming meetings and inform all involved parties of any changes
- Manage a personal business email address as well as the email address for the office and principal broker
- Receive, review, save and forward supporting documentation from borrowers and co-brokers
- Create, update and maintain physical and electronic client files during the mortgage process
- Electronically store documentation to maintain a well-ordered filing system
- Delegate simple tasks to co-op students and review completed tasks to ensure accuracy
- Train and supervise co-op students and assist them when necessary
- Follow-up on action items in a timely manner
- Regularly follow-up on inquiries submitted by phone or email
- Assist mortgage agents/brokers with satisfying compliance requirements for a mortgage commitment, borrower’s disclosure, amortization, direction letter, consent form and additional mortgage funding documentation
- Obtain appraisal quotes and place appraisal orders
- Input new contacts’ information into the database and retrieve contact information upon request
- Make database updates for revised contact information and lending criteria
- Utilize the organization’s social media accounts to build social relationships on LinkedIn, Instagram, Twitter and Facebook
- Call and send promotional emails to clients and co-brokers as well as new connections for networking purposes
- Provide business and occasionally personal administrative support to the principal broker
- Track inventory and order office supplies to ensure essentials are well-stocked
- Ensure the workplace is clean and organized
- Perform additional clerical tasks as requested
REQUIREMENTS
- 1+ year of experience as an administrative assistant and/or receptionist is required, preferably at a mortgage brokerage or in the financial sector
- Post-secondary education in Business Administration or a related field is a strong asset
- Excellent written and verbal communication skills
- Superb typing and computer skills; experience with Customer Relationship Management (CRM) software
- Strong familiarity with Microsoft applications, in particular, Outlook, Word and Excel
- Highly detail-oriented with strong problem-solving abilities to produce accurate results
- Demonstrated time management abilities to manage various tasks in a fluid environment and meet deadlines
- Effortlessly manage several conflicting priorities and thrive in a quick-paced atmosphere
- Adaptive and flexible in response to shifting requirements
- A great memory and reliable note-taking skills
- Ability to execute tasks and duties autonomously with little oversight
- Proven ability for self-teaching with minimal to no assistance
- Ability to manage confidential information with extreme discretion
- Proven ability for establishing and fostering professional relationships with a polite demeanour
- Depict initiative and skilled at proactively resolving issues
- A positive attitude and willingness to take on additional tasks
- Experience with the following computer applications is considered a strong asset: Dropbox, Zoom, DocuSign, Purview, Equifax, Filogix, and Constant Contact
INTERESTED?
Please apply by January 1, 2025. Applications will be reviewed on a rolling basis, so you are encouraged to apply as soon as possible.
We appreciate the interest of all candidates, but we will only get in touch with those who are under consideration. The position will stay open until a successful applicant has been chosen.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Additional pay:
Benefits:
- Casual dress
- Company events
- On-site parking
- Paid time off
Flexible language requirement:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Thornhill, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you currently or will you in the future require sponsorship to work in Canada?
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (required)
- Administrative experience: 1 year (required)
Work Location: In person
