The Billing Administrator (“BA”) provides exceptional internal and external client service, working directly with clients and with partners, practice staff and partner assistants to provide key financial management tasks critical to the firm’s financial performance. BAs are responsible for managing their partners’ financial management activities including invoice preparation, WIP and accounts receivable management, and reporting.Meaningful work you’ll be part of
As a Billing Administrator, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:
- Set up new client job codes in the firm’s proprietary accounting software (iPower), including all associated maintenance (e.g., budget rates)
- Monitor WIPs, review engagement letters to determine fees to be charged, and liaise with managers to ensure out of pocket expenses are captured
- Draft, finalize, and issue invoices to clients on a timely basis to support achievement of partners’ monthly billing targets (i.e., NIDO)
- Respond to client queries regarding invoices, including preparation of analyses and preparation of amended invoices when required (as directed by the partner/manager)
- Prepare, finalize and issue credit notes
- Update and manage fee and billing schedules
- Prepare monthly detailed analysis of WIP (as required by the partner/manager) to ensure the WIP value reflects what is expected to be recovered in fees from the client. When it doesn’t, prepare month-end WIP provisions for review with partner/manager
- Monitor and/or manage the partner’s overall financial investment, including WIP, A/R and cash collection actuals to target (i.e. NIDO)
- Track fees against budget, and conduct global fee reporting as required
- Generate aged A/R reports and review with partner to determine actions required for aging accounts
Experiences and skills you’ll use to solve
- The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada
- Strong understanding of end-to-end financial processes including a numerical aptitude
- Experience working in a professional services firm is an asset, as is client service experience
- Strong technical skills in Excel and Word
- Demonstrates a commitment to providing excellent client service, by building and maintaining productive relationships with both internal and external clients
- Confidence to engage partners in billing, A/R management and collections activities
- Demonstrates ability to work in a multi-tasked, fast-paced and changing matrixed environment independently, and with minimal direction
- Self-starter with the ability to manage multiple projects and meet deadlines
- Strong written and oral communication skills
- This is a 18-month contract opportunity
Why you’ll love PwC
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc
The most connected firm through activity based working
PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.
At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Job Type: Full-time
Benefits:
- Dental care
- Paid time off
- Work from home
Work Location: In person
