Responsibilities (Admin)
· Answer the office phone and direct calls to appropriate team members
· Register new clients on the CRM
· Contact and activate leads
· Distribute daily report of status on all leads and assigned enquiries to all consultants
· Collate and distribute daily activity summary report
· Manage calendars and set up meetings on GoTo Meeting software
· Manage documents, including Google Drive files, registration forms and marketing collateral
· Assist with Study In UK Inc. events, including Student Fairs and Grad Tours (in-person and online)
· Carry out admin duties to support all departments and assist with ad hoc admin duties as required
Major Responsibilities (Applications)
· Assist the Application Manager with completing student application forms to UK universities
· Generate weekly, monthly and quarterly application reports
· Update application submissions and present during weekly team meetings
· Monitor the Trello board (application) and CRM (database)
· Assist with log-in credentials, student details and agent portals
· Cross-check applications for errors
· Upload student documents to portal or via email if necessary
· Update CRM with changes or additions to application methods/portals
Skills Required
· Excellent communication skills, both verbal and written
· First-rate attention to detail and outstanding time management
· Positive team player who is willing to help and collaborates with colleagues
· Sound judgment and problem-solving skills
· Suited to a fast-paced environment and talented multi-tasker
· Proficient in Microsoft Office applications, particularly Outlook
Job Types: Full-time, Permanent
Pay: $40,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home
Schedule:
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Have you lived or studied in the UK?
Education:
- Bachelor's Degree (preferred)
Experience:
- report writing and database: 1 year (preferred)
- administrative assistant: 2 years (required)
Application deadline: 2022-11-25
