What will you do?
- Follow up on long-standing receivables by contacting clients via phone and email; set up in-person meetings, if necessary
- Coordinate with Project Accountants, Project Principals/ Executives, and the clients' accounts payable and project manager contacts, to reconcile and resolve any disputes and/or discrepancies in billing, which might have resulted in delayed A/R collections
- Create and maintain customer profiles in the accounting system
- Perform cheque deposits and process credit card payments
- On a daily basis, record postings of incoming client payments, including cheque deposits, credit card transactions, EFTs, and wire transfers
- Send demand letters, coordinate with collection agencies, file small claims, and perform other alternative methods of collection
- Review all credit balances, refunds, and adjustments on clients' accounts; apply adjustments and/or corrections to billing records
- Provide weekly updates and accounts receivable reports on outstanding balances and client-related issues
- Attend and contribute A/R insight to monthly internal meetings with Project Accountants and Project Principals/ Executives
- Assist with month-end close, year-end close, audits, and special projects, as needed
- Other duties as required
Requirements
What do you need to succeed?
- University degree or college diploma in accounting or finance-related field
- Preferred two years of experience in an accounts receivable collection role
- High level of integrity and experience working with sensitive and confidential information
- Excellent written and verbal communication skills with the ability to interact with clients and customers
- Strong attention to detail and ability to learn quickly
- Ability to work effectively in a busy, deadline-driven environment
- Achievement oriented; must be able to juggle multiple tasks, tight deadlines and changing priorities
- Strong computer skills, including proficiency with Excel
- Worked in an engineering consulting services business environment (considered an asset)
- Familiarity with Deltek Vision (considered an asset)
- Experience working within a multi-national/multi-currency firm (considered an asset)
Benefits
Why Entuitive?
- Flexible working hours, 37.5 hour work week.
- Minimum 3 days a week in office. Building strong relationships and collaborating internally is important to us!
- Commitment to staff growth through mentoring and training.
- Employer paid medical, dental, and vision insurance premiums for employees and their dependents.
- Generous parental leave policy.
- RRSP matching up to 5%.
- Participation in our discretionary profit-sharing plan.
About Entuitive
We are deeply committed to fostering an inclusive, equitable, and accessible environment where all employees and clients feel valued, respected, and supported. Entuitive will ensure that reasonable accommodations are made to persons with disabilities during the recruitment and assessment processes.
If you are excited about this opportunity and are interested in learning more about Entuitive, please check out our About Us page.
At Entuitive, we prioritize human-centric evaluation methods and do not utilize AI for screening or recruitment processes.