About us
CBV Collection Services Ltd. is a Canadian based, leading provider of collection services for over 100 years with clients in the financial, telecommunications, and government sectors.
CBV is devoted to delivering effective, efficient, respectful collection services with integrity and accountability applying our proven and innovative methods, advanced technology and compliance leadership to deliver exceptional results for our clients and their customers.
Our mission is also not just to be the leader in collection services but also to lead by encouraging innovation to satisfy challenges and foster an environment of collaboration with internal and external customers.
We are looking for highly motivated and career-focused individuals who believe in providing the best service and results for our company as Collection Agents and Debt Recovery Agents.
WHAT THE ROLE IS:
- Connect with consumers via inbound and outbound calls for the purpose of resolving delinquent CBV purchased accounts and performing collection actions.
- Work in an automatic dialer environment, servicing a high volume of calls.
- Process payments and negotiate repayments.
- Work towards set revenue targets.
- Represent the Company in a professional manner on each call.
APPLY IF YOU HAVE:
- Customer Service and Call Centre experience.
- Strong communicators and negotiators.
- Ability to multitask and to produce results in a dynamic, rapidly changing environment.
- Strong computer skills – you will be required to maneuver within an automated collection system and/or multiple databases.
CBV Collections Services Ltd. has a diverse workforce and is an equal opportunity employer. CBV welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Please send your resume to careeron @ cbvcollections. com
Job Types: Full-time, Permanent
Pay: From $19.00 per hour
Expected hours: 37.5 – 40 per week
Additional pay:
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Work from home
Flexible language requirement:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- collections: 1 year (preferred)
Work Location: Remote
Expected start date: 2025-02-03
