Overview
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.
KPMG is looking for an Accounts Receivable Clerk to assist Partners in administering collections according to policies and procedures. Proactively manage all outstanding balances for client payments. Maintain records of clients past due balances and follow-up mandate.The role will be the single point of contact for all collection related matters for the assigned Partners and their engagement teams.
What You Will Do
- Day-to-day management of client accounts, including reconciliation, collection calls, dispute identification and resolution
- Locate and notify clients of past due balances by telephone, email, mail etc.
- Proactive and timely management of payments and resolution of delinquent accounts
- Maintain detailed notes on collection activity and scheduled follow up
- Respond to internal and external client account inquiries
- Identify and escalate client issues where appropriate
- Interact with the appropriate departments to research outstanding balances and resolve client issues
- Meet with management to communicate key A/R information such as status of accounts
- Work with partners, managers and administrative staff on client information that will improve the timeliness of billings and collection
- Access, analyze and update account information
- Ensure all customer information is correct, including phone numbers and addresses
- Implement our collection management processes and procedures in a professional and diplomatic manner, to maximize recovery and minimize debt, while maintaining client relationships
What You Bring To The Role
- 3 years of professional collections experience
- Strong presentation, written, and verbal communication skills with the ability to effectively communicate with individuals at all levels of the organization
- Able to deal with people sensitively and professionally at all times
- Strong interpersonal and negotiation skills
- Attention to detail
- Strong organizational, time management skills and the ability to prioritize work
- Ability to work independently and within a virtual or in person team environment
- Computer literacy, including effective working skills of MS Office particularly Word & Excel.
- College diploma; finance/accounting diploma an asset
Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right |
Excellence, we never stop learning and improving |
Courage, we think and act boldly |
Together, we respect each other and draw strength from our differences |
For Better, we do what matters
KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here.
Adjustments and accommodations throughout the recruitment process
At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.
To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.
For information about accessible employment at KPMG, please visit our accessibility page.