Accounts Receivable Specialist- Bilingual French Speaking
With a strong penchant for customer service, the Accounts Receivable Specialist is the first point of contact for Franchisee questions about their accounts. The Accounts Receivable Specialist is responsible for responding to Franchisee requests for information and the timely collection of all franchisee service and advertising fees, bottler, distributor, landlord, and miscellaneous accounts receivable amounts.
Responsibilities
- Ensure that all trade, bottler, distributor, landlord, and miscellaneous account receivables are collected in a timely and efficient manner.
- Work with the other Accounts Receivable Specialist and provide backup assistance in the collection of franchisee service fees and advertising contributions assigned to them.
- Setup and maintain customer accounts and process changes for all restaurants and distributors.
- Resolve issues surrounding debit notes in a timely manner and ensure that all outstanding debit notes are received from distributors.
- Follow up on billing discrepancies and correspond with customers as necessary. Ensure customer correspondence files are kept current and provide account reconciliations as requested.
- Review and make recommendations to the Manager, Franchise and Corporate Accounting regarding accounts receivable policies and collections procedures.
- Produce and distribute reports each period, as well as ad hoc reports as requested.
- Complete various year end entries and schedules including entries and schedules dealing with the Allowance for Doubtful Accounts and Bad Debt Expense. Throughout the year, ensure that write offs are properly coded, approved, and tracked.
Education and Experience
- Two years of hands-on experience in accounting is highly desirable.
- FLUENT FRENCH VERBAL & WRITTEN IS REQUIRED
- Basic accounting knowledge, computer skills and experience in financial accounting software are necessary. Experience with NetSuite, SAP Concur and/or collaborative software tools, such as the Google suite of products, is an asset.
- Quick and accurate data entry skills, and the ability to handle high volumes of work during peak periods while respecting deadlines.
- The ability to influence, have patience, prioritize work according to risk profile and ability to articulate clearly are assets in this role.
- Tenacity for follow-up, attention to detail, self-motivation, and an understanding of basic collection techniques as well as a customer service orientation.
Compensation:
Salary of 52,000-60,000 depending on experience, 3 weeks of vacation, Benefits include medical and dental, life insurance, employer matched pension contribution, wellness spending account, paid mental health days, hybrid work schedule, home workstation allowance and employee assistance program
