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Administrative Assistant - Clinical

Reconnect Community Health Services • Toronto, ON, CA • 5m ago

Positions Available: 1

Unionized Position: No

Position Type: Full Time Permanent

Job Class: Clinical

Benefits: Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits.

Reconnect is a thriving, not-for-profit health care provider in the west end of Toronto. We take our commitment to our clients and work seriously. We value innovation, compassion, and hard work, as well as the importance of building relationships and having fun while doing our jobs.

We are very excited to offer the opportunity for a Administrative Assistant to join our dynamic organization. If you are seeking a role that combines challenge, growth, and a chance to make a real impact, look no further!

About Us:

Reconnect Community Health Services is a not-for-profit health service organization in the west end of Toronto. Our services include supports for seniors, caregivers, and people living with mental health and addictions concerns. We pride ourselves on being at the forefront of client-centred care in our sector.

The Administrative Assistant will provide administrative support to the Multidisciplinary Teams and other departments of the organization. The Administrative Assistant will possess exceptional organizational skills, attention to detail, and the ability to handle sensitive information with discretion. The Administrative Assistant will assist in scheduling and coordinating meetings/ or events and assist with various administrative tasks as directed.

What You'll Do:

Key responsibilities include but are not limited to the following. Other duties may be assigned at the discretion of the organization:

Multidisciplinary Teams Support:

Scanning/filing clinical records
Data collection and analysis, using appropriate software (MSWord, Excel, Outlook)
Creating and distributing reports, as required
Attends and takes minutes at meetings as required;
Respond to inquiries from clients, families and others;
Coordinate team members’ schedules;
Track client hospitalizations / Emergency Department presentations and enters into
Client Management Systems;
Book and confirms client appointments for Team Psychiatrists and Primary Care
Physicians;
Prepare client records upon discharge as required;
Prepare monthly on-call schedule for all teams;
Forward the on-call line for multidisciplinary teams at the end of each day;
Prepare cluster schedule for staff;
Coordinate vacation time for both teams; and documents unscheduled work absences;
Ensure that client profile and demographic information on client information systems is accurate and up-to-date;
Collect drug cards for pharmacy;
Distribute supplies and equipment to new staff;
Substitute for other administrative staff as required;
Deliver all services in a professional manner and according to established guidelines and associated benchmarks;
Schedule staff performance reviews based on manager’s Outlook calendar availability;
Prepare Client Welcome Packages for all Reconnect MHA programs;
Prepare group materials for psychoeducational programs;
Organizational point of contact for Furniture Bank

General Administrative Support:

Prioritize incoming requests in a timely manner;
Support departments with preparing for groups, meetings, conferences and community outreach events;
Provides back-up support for the receptionist as required.

Confidentiality

Exercise the utmost discretion and confidentiality in handling sensitive information, relating to the daily activity of the individuals and departments support is provided to

The successful candidate will possess:

College Diploma or higher education in Administration or Business
Minimum 3 years experience working in administration, preferably within community services

Technical and Behavioral Competencies Required:

College diploma or undergraduate degree is required.
Minimum 3 years administrative support experience, in a fast-paced and highly visible organization
Proactive, self-starter who takes initiative, owns projects and meets deadlines aligned with business objectives.
Exceptional (written and verbal) communication skills and interpersonal skills. Develops lasting, positive and value-adding relationships.
Strong interpersonal skills and able to relate well to others;
Proven attention to accuracy and detail, highly organized with the ability to prioritize and multi-task under pressure and with time-sensitive deadlines.
Excellent organizational skills;
Technologically savvy and highly proficient with Microsoft Office (Word, Excel, and PowerPoint) and other applications, as required.
Mature personality with the ability to observe and maintain high standards of confidentiality;

Workplace Requirements:

Works a 37.5 hours workweek, Monday through Friday and as needed after hours
Office Based position
Work hours may vary depending on the needs of the agency
Attendance at outside meetings and special events may be required from time-to-time.

Special Requirements:

Criminal Background Check

Please be advised that in order to be eligible for employment at Reconnect, all new hires must have received both doses of a COVID-19 vaccine approved by Health Canada prior to their start date and will be required to show proof. Medical exemptions or any other kind of requested exemption based upon Reconnect's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

Application Process:

Are you excited about the prospect of joining our team? We can't wait to hear from you! Please submit your resume, accompanied by a cover letter by clicking ‘Apply Now’.

To request an accommodation in the application process, contact us by phone at (416) 899-7894 or by email at jobs@reconnect.on.ca.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Reconnect Community Health Services

1281 St. Clair Avenue West

Toronto, Ontario M6E 1B8

http://www.reconnect.on.ca

Reconnect Community Health Services promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Aboriginal communities, people of all races, colors, ethnic origins, religions, disabilities and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.

Job Types: Full-time, Permanent

Schedule: