Accounts Receivable Coordinator

Bayshore HealthCare • Markham, Ontario, Canada • 1w ago

The Accounts Receivable Coordinator, under the direction of the National Accounts Receivable Manager completes day-to-day accounts receivable billing and receipt activities required by the Branch Offices and the National Service Centre.

DUTIES AND RESPONSIBILITIES:

Reconcile accounts receivable balance.

Communicate with customers regarding their account status and resolving billing issue.

Managing inbound and outbound communication from customers, programs, insurances in a professional and friendly telephone manner.

Assist in the investigation and resolution of unapplied payments.

Assist with coordinating and monitoring the billing information flow between programs, customers, and Bayshore Specialty Rx.

Liaise with Program managers and Pharma Companies regarding billing and payment issues as required

Recommend procedures to ensure minimal errors in billings and proper cash applications

Review and respond to Customer AR inquiries via Departmental AR email and AR phone lines

Ensure monthly processing deadlines are met as required.

System testing as needed.

Participate in ongoing internal and/or external continuing education activities.

Adhere to Bayshore Policies and Procedures.

Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.

Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.

Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.

Complete other tasks as requested

Job Qualification

Education

Minimum Secondary School Diploma.

Experience

Two years of accounts receivable experience; intermediate knowledge of Windows, Excel, and Word.

Other Skills and Abilities

Exceptional interpersonal skills and ability to work independently and as part of a team; excellent communication skills both written and verbal; strong organizational skills; ability to meet deadlines and work under pressure; commitment to continual learning; accuracy and strong attention to detail is critical; exemplary customer service skills; self-starter and ability to work proactively and think independently.