POSITION SCOPE:
The Specialist - Accounts Receivable is responsible for managing the full cycle accounting process with an emphasis on accounts receivable, invoicing, credits, securing and processing payments, and maintaining customer accounts in and efficient and accurate manner. This is an evolving position and responsibilities may shift over time.
KEY ACCOUNTABILITIES:
- Calculate, verify, and prepare invoices, credits, account statements, and other financial documents
- Issuing invoices and credits in a timely manner while maintaining a high level of accuracy
- Adjust invoices to reflect sample charges, handling fees, customer fees, price adjustments, freight adjustments, and discounts in accordance with company policies and procedures
- Monitor status of accounts receivable to ensure collections are up to date
- Maintain and update customer accounts
- Prepare Accounts Receivable aging report
- Coordinate customer returns and credits for selected customers in accordance with company policies and procedures
- Additional duties, as required
QUALIFICATIONS
- Post-Secondary Degree or Diploma in Business or Accounting
- Minimum 3 years working experience in a similar role
- Customer Portal Compliance/ Disputes handling experience
- Working experience with SAP FI module
- Cash application & Reconciliation
- Computer literate, including advanced working skills of MS Office specifically Excel V-Lookup and pivot tables required
- Able to work efficiently as part of a team and independently where required
- Strong analytical skills and attention to detail
- Excellent written, verbal and interpersonal communication and negotiation skills
- Strong presentation skills for leadership reporting
- Experience with credit releases and on-hold an asset
This position also includes:
- Demonstrated experience and ability working with moderately complex information as related to analysis, problem solving, and reasoning to perform job duties with effectiveness
- Demonstrated accountability for quality, accuracy and adherence to work instructions with some discretion required when exercising duties within pre-determined limits and procedures
- Able to provide occasional guidance to other staff is required
- Demonstrated understanding that work contributions have some influence beyond the immediate Finance department and as such duties are executed with care, accuracy and compliance
- Demonstrated ability to apply creative problem solving and idea generation to work tasks as required
- Demonstrated ability to work collaboratively with other departments
- Capability to deliver a consistently high level of customer service to external customers is required
- Understanding that work efforts have an impact on the employer brand and public reputation and as such ensure that behavior and communications shall be professional and accurate at all times with outside vendors
WORKING CONDITIONS:
- All work is performed in a standard office environment with limited exposure to adverse conditions or health and safety risks
- Position requires low level of sustained visual attention, moderate manual dexterity on a regular basis primarily from a seated position but with the ability to alter positions
