LEGENDS
Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.
THE ROLE
The Premium Office Administrator is responsible for aiding the Premium Management team to ensure suites and catering events are well executed, and guests are provided with elevated service.
ESSENTIAL FUNCTIONS
Responsibilities include but are not limited to:
- Ensure total guest / fan satisfaction by delivering WE CARE to all guests.
- Reconcile daily due backs from event.
- Execute production reports, such as food labels, menus.
- Map out pizza production according event needs.
- Where required place food orders from suppliers, such as Sushi, Kosher etc.
- Contact guests to verify event order, dietary restrictions, food delivery timing and any special requests.
- Inputting staffing schedules into scheduling system.
- Check guests invoices for accuracy.
- Data entry including consumption for catering events, suite orders and guest information into operating systems.
- Review event details with culinary and operations team.
- Assist the accounting team to ensure accounts receivable are up to date.
- Attend weekly suite and catering meetings.
- Ensure work area is clean and organized.
- Any additional tasks as assigned by management.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to handle high-volume situations in a very fast-paced environment.
- Computer skills are a must
- Professional phone etiquette
- Strong organizational and communication skills
- Ability to effectively communicate with diverse groups of clients and fellow employees.
- Ability to work evenings, weekends, and holidays.
Location: On Site
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Accommodations are available upon request.
