Role: Collections Administrator
Length: Contract to Permanent
Location: Calgary, AB
Rate: $25-28/hour
Your new company
Hays Specialist Recruitment has partnered with a global systems company based in Calgary, AB. We are seeking a Collections Administrator to join their team for a contract position, which has the intention of converting to a permanent position after the contract duration. This candidate will be required to work in-office at the Calgary location with some flexibility when needed.
Your new role
- Administrative support for the collections team, Canada wide, including client & vendor documentation follow-up, vendor & banking form completion.
- Act as a primary point of contact for the Collections team. Answering incoming team line calls.
- Management of shared AR inbox, coding, filing and directing emails to appropriate team members and colleagues.
- Completing credit checks on all new customers prior to final review and approval of the collection’s supervisor and/or management team.
- Set up and management of customer files in Spectrum; ensuring accuracy of contact details, updating & monitoring as required.
- Working directly with cash application team; identifying and auditing all daily cash applications, reconciling incoming cash anomalies (including currency exchange), completing weekly cash receipt clean up.
- Client portal management, including entry of customer invoices, using portals to provide updates and check invoice statuses, new client portal set ups & portal database updating.
- Pulling reports, compiling/ organizing data and distribution of financial information to key colleagues.
- Purchase order review and routing to correct departments, working with the legal team and supervisor/ management to ensure PO terms and information align with company requirements.
- Developing contacts within accounting departments of our customer base to gain a better understanding of how our customers operate and how we can provide the highest level of customer service.
- Assist with monitoring projects, and overdue items. Identifying anomalies and providing supervisor and management with accurate feedback to enable effective, timely & cost-effective decisions.
What you'll need to succeed
- Diploma or certificate in Business Administration, accounting or similar program required; extensive relevant experience will also be considered.
- Minimum of two years’ experience in bookkeeping or an accounting environment.
- Previous accounts receivable/ collections experience is required.
- Minimum of one years’ experience in a construction environment preferred.
- Minimum of one years’ experience with financial software.
- Strong Microsoft Outlook, Excel, Word, and Power Point skills.
- Strong customer service/care skills.
