TForce Freight is a leader in the North American LTL transportation industry. Our extensive asset-based network and services are designed to support customer-sensitive supply chains. TForce Freights' high standards of integrity and performance deliver confidence. We are looking for a “Senior Accounts Receivable Specialist” to join the Collections team in Calgary.
Reporting to Manager, Customer Financial Services (or their designate), as a member of the Collections team, you will be responsible for timely collection of an assigned portfolio, resolving issues, completing special projects and general support to the TForce Freight Accounts Receivable department. The Senior Accounts Receivable Specialist plays a key role in account management, including reconciliations, collections, and other reporting responsibilities. The Senior Accounts Receivable Specialist demonstrates expertise in risk management and credit exposure analysis while ensuring the establishment of procedures and working methods so that payment and collection terms are respected. The Senior Accounts Receivable Specialist is also required to consult regularly with their reporting Manager to ensure general Accounts Receivable collection goals and performance levels meet established departmental and corporate requirements.
Job Responsibilities:
- Collection responsibilities for a specified portfolio of accounts as designated by their reporting Manager.
- Support through monitoring all aspects of the collections of past due receivables through a combination of direct, electronic or web portal communication.
- Timely identification and structured elevation of portfolio risk exposure situations.
- Investigating customer invoice challenges, proposing resolution, and mitigating future issues.
- Regular professional written and verbal communication with both internal and external stakeholders.
- Monitor missing and unresolved payment issues ensuring accurate and timely account reconciliations.
- Production, distribution, and maintenance of customer aging analytical reporting.
- Accurate tracking of customer responses and payment agreements.
- Ensure policies and procedures are adhered to, minimizing risk.
- Attend meetings, working closely with Sales ensuring customer needs are supported in addition to collection efforts.
- Meeting and exceeding all corporate cash flow and risk performance measured objectives.
- Performing other assigned project duties which are required to support business needs.
Qualifications:
- Post secondary education. CCP Designation or related academic achievements would be preferable.
- Minimum five years of previous applicable industry experience, or a combination of education and experience.
- Excellent reconciliation and analytical skills. Ability to investigate and engage key stakeholders in the resolutions process of outstanding items.
- Strong technical foundation with an elevated level of proficiency in Excel. Power Query or Power BI knowledge would be considered an asset due to the reporting responsibilities required.
- Excellent verbal and written communication with the ability to converse comfortably with business partners.
- Superior organizational and time management skills with drive to meet deadlines.
- Excellent customer service focus.
- Able to work in a team environment, while also independently with minimal supervision.
- Excellent critical thinking and problem-solving skills.
- Self starter with the ability to multi-task in a fast-paced environment.
How to Apply
Interested candidates are invited to submit their cover letter and resume in confidence to:
TForce Freight Recruitment: recruitment @ar.tforcefreight.com
In return for your commitment, we offer an attractive salary, superior benefits, pension plan and paid support for professional development. TForce Freight believes in work-life balance and supports its employees through its Employee and Family Assistance Program.
Interviews will be determined by the applicant’s qualifications, experience and information supplied on the resume.
TForce Freight is a fully owned subsidiary of TFI International Inc. TFI International is a North American leader in the transportation and logistics industry, operating across Canada, the United States and Mexico through its subsidiaries.
TForce Freight is committed to Employment Equity and encourages applications from all qualified women and men, including aboriginal peoples, persons with disabilities and visible minorities.
We thank all applicants for their interest, however only those who meet the above qualifications will be contacted.
Job Type: Full-time
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Flexible language requirement:
Schedule:
Application question(s):
- Have you previously worked for a TFI company in the past? If so, which company?
Experience:
- Accounts Receivable: 5 years (preferred)
Licence/Certification:
- CPP Designation (preferred)
Work Location: In person
