Job Description
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Accounting Office is seeking an Accounts Receivable Coordinator who, with the supervision of the Chief Accountant, will administer effective and efficient corporate accounts receivable operations according to established policies and procedures.
Contract term: 13 months
What will I be doing?
- Perform day to day processing of financial transactions to ensure the AR module of the ERP financial information system are maintained in an effective, up to date and accurate manners.
- Collaborate with the AR and General Leger Officer and Chief Accountant to maintain AR collection goals and KPI’s.
- Communicate with internal and external stakeholders and Finance staff to complete job duties.
- Prepare and issue invoices based on approved Recovery Advice per request of business units and distribute the completed invoices to the customers on a timely basis.
- Prepare and reconcile daily bank deposits, post customer payments to the AR and general ledger subject to review and approval by the supervisor or designate.
- Review credit balances, refunds and adjustments, and apply corrections to the corporate Accounts Receivable billing records
- Ensure confidentiality and privacy of financial records as related to the organization and its customers
- Investigate collection problems and advise customers on Metrolinx corporate Accounts Receivable policies and procedures.
- Investigate and resolve billing discrepancies or misapplied cash transactions.
- Verify discrepancies by liaising with internal business units and contacting customers directly and resolve clients’ billing issues.
- Prepare notification to overdue customers’ invoices by sending bill reminders and take appropriate collection actions to ensure timely Accounts Receivable payments.
- Maintain up to date customer files and file numbers in the information system.
- Maintain Accounts Receivable filing system.
- Generate reports detailing accounts receivable status, including but not limited to Accounts Receivable Aging report.
- Assist in other duties as directed and as required.
What Skills and Qualifications Do I Need?
- Demonstrated years direct experience in an Accounts Receivable capacity.
- Solid understanding of basic accounting principles, fair credit practices and collection regulations.
- Demonstrated ability to accurately calculate, post and manage accounting and financial records in an enterprise computer system.
- Demonstrated ability to interact with customers with diplomacy, to negotiate, resolve conflict in handling of late/delinquent accounts.
- Positive team attitude and strong work ethics.
- Ability to plan, prioritize and execute with minimal supervision.
- Ability to communicate effective both verbally and in writing.
- Customer service orientation and negotiation skills.
- High degree of accuracy and attention to detail.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .
Application Process
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
