Requisition ID: 967
Location:
Bolton, Ontario, Canada, L7E 3A9
Job Type: Contract
Who We Are
Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Contact Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities.
The Role
We are currently searching for an Accounts Receivable Clerk reporting to the Manager, Accounts Receivable. This is an 12-month, full-time contract opportunity. This position is responsible for interacting with customers and the call centre on a daily basis, promptly responding to all inquiries in a courteous and efficient manner, releasing credit holds, reconciling accounts with overdue balances, resolving customer disputes and handling the collections procedure. This position is also responsible for generating cheque runs and various AR reports as and when required. The expected schedule for this role is Monday to Friday from 11am - 7pm.
Location
Our Corporate Office is located in Bolton, ON. We offer Remote/Hybrid Flex work with visits into the office on an as-needed basis depending on the role and function.
What You'll Be Doing
- Collecting outstanding balances from customers
- Answering and responding to telephone calls and electronic enquiries
- Reconciling customer discrepancies, long outstanding balances and providing backups to customers
- Liaising with distribution centers and call center to resolve customer disputes
- Ensuring month-end procedures are followed and deadlines met
- Generating weekly cheque runs
- Assisting business partners in investigating customer questions/issues related to AR in a timely and professional manner
- Maintaining positive customer relationships
- Proactively identify opportunities to continuously improve AR processes to maintain high standards of efficiencies
- Initiating collection procedures for delinquent customers
- Ensuring company policies and procedures are followed as they relate to AR
- Other projects as assigned
Who You Are - Your Knowledge, Skills & Experience
Education
- High school diploma or equivalent required
Experience
- 2+ years experience in Accounts Receivable and Customer Service
- Previous experience using SAP and BW is considered an asset
Skills
- Good working knowledge of generally accepted accounting principles
- Superior multi-tasking, critical thinking, and communication skills (including written, oral and interpersonal)
- Ability to communicate with tact and professionalism
- Excellent time management and problem solving skills in a fast paced environment
- Ability to work independently and as part of a team
- Available to work flexible hours
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Deadline to Apply:
December 17, 2024 @ 11:59pm EST
What We Offer
Our success as an organization is a result of our commitment to our greatest strength…our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business. We work to recognize you in meaningful ways including a competitive compensation, a health benefits program, employee & family assistance program, recognition programs, hybrid work arrangement, summer hours, employee special offers, and a casual dress and work environment.
- Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company.
Equal Opportunity Employer
We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.
We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.
