Overview
We are seeking a organized, friendly and dedicated full time Administrative Receptionist to join our team. This role is essential in providing exceptional customer service and administrative support within a dynamic environment. The ideal candidate will possess strong customer service skills, communication skills and the ability to manage multiple tasks efficiently while maintaining professional and welcoming.
Responsibilities
- Greet and assist guests in a friendly and professional manner at reception.
- Manage incoming calls, directing them to the appropriate personnel and taking messages as necessary.
- Maintain organized business internal systems for both physical and digital documents.
- Create simple marketing or announcement documents like emails, flyers, and posters.
- Schedule lessons and manage calendars for team members.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Utilize Google Suite for document creation, spreadsheets, and business integration.
- Assist with basic bookkeeping tasks such as using QuickBooks as needed.
- Ensure the facility is tidy and welcoming at all times.
Skills
- Experience in service industry with reception experience is highly desirable.
- Strong customer service skills with a focus on client satisfaction.
- Proficiency in using phone systems for effective communication.
- Proficiency in using Google Suite applications (Docs, Sheets, Calendar).
- Basic knowledge of QuickBooks for financial record keeping is a plus.
- Basic knowledge of marketing material creation is a plus.
- Excellent observation skills with attention to detail.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Strong organizational skills with the capability to maintain accurate records.
Join our team and contribute to creating a positive experience for our clients while supporting our administrative functions!
Job Types: Full-time, Permanent
Pay: $17.00-$20.00 per hour
Expected hours: 30 – 35 per week
Education:
- Bachelor's Degree (preferred)
Experience:
- Front desk: 1 year (required)
- Customer service: 1 year (required)
- Organizational skills: 1 year (required)
- Computer skills: 1 year (required)
Work Location: In person
