Sr Payroll & Benefits Specialist
Who We Are
Are you looking to further develop your career in the Healthcare industry with one of North America’s innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 10 million people through digital and enterprise health solutions. If you have a passion for providing compassionate, quality care or services to those in need, then a career with CloudMD might be what you are looking for!
CloudMD is transforming the delivery of healthcare using technology and by providing a patient-centric approach, with an emphasis on continuity of care. By leveraging healthcare technology, the Company is building one, connected platform that addresses all points of a patient’s healthcare journey and provides better access to care and improved outcomes. Through CloudMD’s proprietary technology, the Company delivers quality healthcare through a holistic offering including hybrid primary care clinics, specialist care, telemedicine, mental health support, healthcare navigation, educational resources, and artificial intelligence (AI).
Who You'll Work With
The Payroll and Benefits Specialist reports directly to the Payroll and Benefits Manager. The role interfaces with multiple business leaders to troubleshoot escalated payroll issues and will communicate directly with employees to address their pay questions or concerns. The Senior Payroll Specialist will also interact with external stakeholders as required and manage CloudMD’s benefits provider to ensure a high level of satisfaction across the organization.
What You'll Be Doing
The Sr. Payroll and Benefits Specialist plays a key role in the team to assist in developing a comprehensive payroll and benefits strategy for a fast-growing organization. Reporting to the Payroll Manager, the role oversees the full-cycle payroll for multiple entities and supervises the daily payroll activities. The Sr. Payroll and Benefits Specialist will also have a significant role in maintaining the company-wide payroll and benefits systems. This is a great opportunity for a payroll professional looking to bring their wealth of experience to refining processes for streamlining.
Specifically the Senior Payroll Specialist will work on the following:
- Payroll Processing and Management: Process payroll for hourly, salaried employees, and occasionally contractors; manage errors, resolve issues, and ensure timely and accurate payroll. Handle onboarding, updates (raises/bonuses), terminations, and commissions.
- System and Process Improvement: Identify areas for improvement in payroll processes, lead the implementation of new systems, and manage payroll system configurations. Streamline processes to enhance operational efficiency and ensure compliance with internal controls and procedures.
- Reporting and Reconciliation: Prepare and process payroll, commissions, and reconciliations for month-end, quarter-end, and year-end. Maintain accurate records, prepare reports, and handle payroll-related government remittances.
- Legislation and Compliance: Monitor federal and provincial legislation impacting payroll, ensure compliance, and advise management on necessary actions. Stay updated on payroll requirements by agencies (CRA, WSIB, etc.) and support Finance with public company reporting.
- Benefits Management: Maintain and improve the benefits portal, review and reconcile benefit premiums, and recommend enhancements to benefits programs.
- Audit and Project Management: Lead and prepare for internal and external audits, and participate in projects focused on payroll and benefits automation, enhancements, and new program rollouts.
- Cross-Functional Collaboration: Work with stakeholders to ensure best practices in payroll and benefits services, and support budgeting, forecasting, and change management initiatives related to payroll and benefits centralization.
What You Need to Be Successful
- Minimum of PCP designation is required
- 5 years of experience processing Canadian and US payroll
- Strong knowledge of federal and provincial/state regulations, Employee Standard Act;
- Working knowledge of multiple payroll systems and experience with process improvement and implementing HRMS/payroll system
- Familiarity with equity payroll transactions such as stock options
What You Need to Stand Out
- Strong planning and organizational skills with proven ability to manage competing priorities
- Detailed oriented with a superior track record of achieving high quality results
- Excellent written and verbal communication, including preparing and delivery of presentations to all employee levels
- Ability to work in a dynamic environment with a flexible mindset, calm under pressure and with time-sensitive deadlines
- Ability to clearly define and articulate requirements, priorities, impacts, and solutions
- Strong customer-service with the ability to build relationships and gain buy-in
- A high degree of professionalism and discretion in handling sensitive and confidential materials
- Experience processing US payroll is an asset
- PCP designation is an asset
We thank everyone who is interested in our role. Only qualified candidates will be directly contacted for this position.
CloudMD is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.
CloudMD is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require an accommodation in completing any pre-employment assessments or applications, interviewing or otherwise participating in the recruitment process, please email recruiting@cloudmd.ca.
Protecting the safety and welfare of employees, clients, and patients that use our services is of utmost importance to us. For this reason, final applicants will be asked to undergo a background check.
