The Reporting and Control Processing Specialist provides vital legislative and compliance support to the Director and Manager by overseeing and monitoring quality assurance and assisting the HR and payroll team. The position is expected to assist with a continuous improvement culture by identifying process opportunities, quality gaps and participate in implementing new initiatives and programs. This position requires the breadth and depth of knowledge (technical/products/services/problem resolution) to ensure the consistent delivery of accurate bi-weekly payroll for over 10,000 employees, providing service excellence and achieving and exceeding benchmarks and industry performance standards.
DUTIES & RESPONSIBILITIES:
- Accountable for master payroll system set up to ensure the system is in adherence to ESA/CRA legislative, collective agreement requirements and policy of the hospital
- Leading payroll processing of end-to-end for 10,000+ employees bi-weekly across multiple sites
- Leading, implementing and validating all policy and regulatory changes with respect to rate changes, tax updates, premiums, and pay and deduction codes and groupings in the payroll system
- Validating and processing entries and other employee source data into the human resources information system (HRIS)
- Managing the remuneration and payment of T4A Fellowships, Graduate and Summer students
- Responsible for providing Union Dues reports, Service and Seniority reports
- Initiating the build and design of ad-hoc reports and audits as required by internal and external stakeholders
- In-charge of Year End processing including: reconciling and balancing annual taxable earnings and deductions, pension adjustments and creating XML CRA export, coordination of T4 and T4A production with third-party provider on printing and distribution to staffs
- Identifying gaps, collaborating and recommending process improvements to protect the clients and the organization
- Supporting external auditors through the collection and coordination of semi-annual audit documentation as requested by auditors
- Implementing payroll-related changes for new collective agreements, including retroactive payments
- Processing the payment of ESA, Severance payments and Retirement Allowances, ensuring payments and deductions are in compliance with the ESA, CRA, and other legislative requirements
- Responsible and accountable for administering and delivering Electronic File Transfer feeds to Third Party Pension Administration (Morneau Shepell), Bank of Montreal (payroll and RRSP contributions), Bank of Canada (Canada Savings Bonds Contributions) on a biweekly basis
- Involvement on process improvement projects, assisting to test changes in programming to ensure the process control has been applied
- Responsible for the scheduling, communication, and processing payroll year end
- Accountable for the submission, creation, amendment and distribution of year-end T4 and T4A slips
- Performing cross functional and other duties as assigned and/or requested
- Providing excellent customer service to inquiries, resolving day-to-day payroll issues, and providing timely advice for employees, managers, doctors, Human Resources, Finance, and Corporate Health & Safety Services
- Responsible for auditing, communicating and correcting GL issues and errors with Finance in order to successfully complete payroll processing on a bi-weekly basis
- Supporting and liaising with Finance to balance Bi-weekly and Year-end adjustments
- Assisting with measuring client's service experiences to contribute to Benchmarking initiatives and support performance objectives
- Monitoring initiatives to achieve performance metrics, in support of the business unit plans
- Executing routine audits to ensure the payroll input results in the required payroll output
- Reviewing current processes on regular basis, investigate any issues to ensure control implementation has minimized operational risks
- Responsible for the preparation and submission of year end reconciliations, filings and remittances including EHT, WSIB, CRA along with other third party vendors
QUALIFICATIONS
- College diploma/degree in Human Resources, Business Admin, or Computer Science
- 3-4 years of experience within a payroll environment in an operations unit, a hospital or the public sector
- CPA designation required, or equivalent experience along with requirement to work towards CPA designation
- Experience working with unions
- Practical experience with HRIS and time & attendance systems
- Progressive roles in a fast paced service or call centre operations environment would be an asset
- Experience working with Infor/WFM, Lawson/S3 and GHR systems considered an asset
- Expert knowledge of Microsoft Office Suite (Excel, Word, Access, Outlook)
