Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.
Position Summary: PCH is seeking a Payroll and Benefits Lead to support the Partners Community Health team. The Payroll and Benefits Lead is responsible for overseeing payroll processing, managing employee benefits programs, and ensuring compliance with payroll and benefits regulations. This role involves managing payroll operations, administering employee benefits, and providing support to employees regarding payroll and benefits inquiries.
Key Responsibilities:
- Payroll Processing:
- Manage the end-to-end payroll process, including data entry, payroll calculations, deductions, and reconciliations, ensuring accuracy and timeliness of payroll disbursements
- Review timesheets, attendance records, and other relevant data to verify hours worked, overtime, and leave balances in compliance with company policies and regulatory requirements
- Process payroll adjustments and other compensation changes accurately and in accordance with payroll deadlines
- Calculate wages, overtime, shift differentials, and any applicable bonuses or incentives for employees
- Maintain accurate payroll records, including employee information, time and attendance data, benefit deductions, and tax withholdings
- Coordinate with department managers and supervisors to verify and approve timesheets, address discrepancies or issues related to employee hours worked, leave balances, and other payroll matters, and promptly resolve employee inquiries regarding pay discrepancies, tax withholdings, or other payroll-related concerns
- Support payroll audits and prepare documentation to facilitate audit processes, ensuring accuracy and compliance with regulatory requirements
- Benefits Administration:
- Administer employee benefits programs, including health insurance, retirement plans, and other voluntary benefits, ensuring compliance with plan documents, eligibility requirements, and regulatory guidelines
- Coordinate open enrollment periods, communicate benefit options to employees, and facilitate enrollment and changes in benefits elections as needed
- Serve as the primary point of contact for employees regarding benefits-related inquiries, assisting with claims processing, eligibility determinations, and resolving benefits-related issues
- Regulatory Compliance:
- Stay abreast of federal, state, and local payroll and benefits regulations, including tax laws, labor laws, and healthcare reform legislation, ensuring compliance with all applicable laws and regulations
- Prepare and submit payroll tax filings, wage reports, and other regulatory filings accurately and in a timely manner
- Ensure accuracy and compliance of payroll records, employee data, and benefits documentation, maintaining confidentiality and data security
- Vendor Management:
- Liaise with external payroll service providers, benefits administrators, insurance carriers, and other vendors to resolve issues, coordinate services, and ensure timely delivery of payroll and benefits-related services
- Evaluate vendor performance, negotiate contracts, and monitor service level agreements to ensure quality and cost-effectiveness of services provided
- Employee Support:
- Serve as the primary point of contact for employees regarding payroll and benefits-related inquiries, providing information, guidance, and assistance on payroll procedures, benefits options, eligibility criteria, enrollment procedures, and other related matters, ensuring prompt and accurate resolution of employee concerns
- Conduct employee orientations and training sessions on payroll processes, benefits programs, and self-service tools to enhance employee understanding and utilization of payroll and benefits resources
- Reporting and Analysis:
- Generate payroll reports, benefits summaries, and other ad hoc reports as needed for management, finance, and regulatory compliance purposes
- Analyze payroll and benefits data to identify trends, variances, and opportunities for process improvement, cost savings, and enhanced employee satisfaction
- Additional Responsibilities:
- Support special projects or initiatives related to payroll process improvement, system upgrades, or policy development as assigned by management
Qualifications:
- Certification such as Certified Payroll Professional (CPP) or Certified Employee Benefits Specialist (CEBS) is required or actively enrolled in a program/course to obtain certification
- Bachelor's degree in accounting, human resources, business administration, or related field preferred
- Minimum of 7 years of experience in payroll and benefits administration, preferably in a healthcare or long-term care setting
- Strong knowledge of payroll processing procedures, payroll tax regulations, and benefits administration practices
- Experience in payroll processing within unionized environments/regulations
- Proficiency in Dayforce (Ceridian) systems and MS Office applications, particularly Excel
- Excellent attention to detail and accuracy in data entry, calculations, and recordkeeping
- Strong analytical and problem-solving skills, with the ability to troubleshoot payroll and benefits issues effectively
- Excellent communication and interpersonal skills, with the ability to interact professionally with employees, vendors, and stakeholders
- Knowledge of federal and state labor laws, tax laws, and healthcare regulations relevant to payroll and benefits administration
- Ability to handle confidential information with discretion and maintain a high level of integrity and professionalism
PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.
To learn more about PCH, visit our website here: https://partnerscommunityhealth.ca/
To learn more about Wellbrook Place, the new long-term care homes and seniors hub, click here: https://www.partnerscommunityhealth.ca/wellbrook-place/
Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.
