We are seeking a motivated and detail-oriented E-Commerce Account Manager to oversee our Amazon Seller Account and Shopify store. The ideal candidate will have experience with product listings, inventory management, and customer service in an e-commerce setting. This role is essential in driving sales and enhancing our online presence.

Key Responsibilities

Product Listing Management: Create, optimize, and manage product listings on Amazon and Shopify, ensuring they are fully compliant and attractive to potential buyers.
Inventory Management: Monitor stock levels, manage replenishments, and coordinate with suppliers to maintain optimal inventory levels.
Order Fulfillment: Oversee the order fulfillment process, ensuring timely shipping and delivery while maintaining high customer satisfaction.
Market Research: Conduct market research to identify trends, potential new products, and pricing strategies to remain competitive.
Customer Support: Respond to customer inquiries and resolve issues related to orders, returns, and product information, ensuring a positive shopping experience.
Performance Analysis: Analyze sales data and performance metrics to identify areas for improvement and implement strategies to boost sales and conversion rates.
SEO Optimization: Utilize SEO best practices to enhance product visibility and improve search rankings on Amazon and Shopify.
Collaboration: Work closely with marketing and design teams to develop promotional strategies and enhance product presentation.

Qualifications

Proven experience in e-commerce management, particularly with Amazon FBA and Shopify.
Strong understanding of SEO, product listing optimization, and inventory management.
Excellent communication and customer service skills.
Proficient in data analysis and reporting.
Familiarity with Amazon Seller Central and Shopify platform functionalities.
Strong organizational skills and attention to detail.

Benefits

Competitive salary based on experience.
Opportunities for professional growth and development.
Flexible work environment.

If you’re passionate about e-commerce and have the skills to help our business thrive on Amazon and Shopify, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience.

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E-Commerce Account Manager (Amazon & Shopify)