Company Profile:

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview:

LawDepot.com is currently expanding and looking to recruit a Payment Processing Analyst in Edmonton, Alberta. Working with the Revenue Operations team, you will be responsible for leading payment processing operations, driving innovation and efficiency within our eCommerce platform. This is a full-time permanent position, working 37.5 hours per week with opportunities for a hybrid office work schedule.

Primary Responsibilities:

Lead payment processing operations to ensure efficient and secure transaction handling for a large-scale eCommerce website
Identify, evaluate, apply, and onboard new payment processors to diversify and optimize our payment options
Develop strong professional relationships with payment processing vendors and maintain high checkout experience service levels
Negotiate terms and agreements with payment processors to optimize transaction fees
Monitor payment processing performance, assess risk mitigation strategies, and implement solutions
Ensure compliance with all relevant regulations and standards related to payment processing
Manage and prioritize the product backlog for the Payment Systems Development Team and determine business requirements
Align payment processing best practices with overall company objectives
Collaborate with customer support teams and internal stakeholders to address and resolve payment-related issues for our customers
Conduct market research on payment types, trends, and pricing to keep the company competitive
Analyze payment processing data to identify trends, issues, opportunities for cost savings, and prepare detailed reports on the findings
Handle day-to-day tasks related to chargeback prevention services, alert notifications, payment processor communication, and refund policy optimization

Knowledge and Skill Requirements:

Post-secondary education in Business, Finance, Economics, Computer Science, or other related fields
Excellent communication and negotiation skills
Proven track record of managing vendor relationships
Strong project management skills, with the ability to independently prioritize and lead multiple projects
Analytical and problem-solving skills, with the ability to interpret complex data
Knowledge of payment industry regulations and compliance standards would be considered an asset
Experience with international payment processing and multi-currency transactions would be considered an asset
Ability to research and review regulation documentation
Familiarity with emerging payment technologies and fintech solutions
Highly comfortable working collaboratively with others and enjoying teamwork
Proactive attitude with strong initiative

Why You Should Join the LawDepot Team:

Excellent total compensation package
Comprehensive health and dental benefits, plus an additional Health Care Spending / Personal Spending Account
Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
Three weeks paid vacation, plus bonus personal days
Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
Company share plan
Free catered lunches for the entire office
Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
Casual work environment
Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
Free and easily accessible parking
Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office

How to Apply:

Please submit a resume and cover letter by email to career@lawdepot.ca or submit online via our Careers page at https://www.lawdepot.ca/career

We thank all applicants; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Dental care
Extended health care
Flexible schedule
On-site parking
Paid time off
Vision care
Work from home

Flexible language requirement:

French not required

Schedule:

8 hour shift
Monday to Friday
No weekends

Work Location: In person

LawDepot jobs

Payment Processing Analyst