Company Description
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning…
We play by the following rules:
- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
Job Description
MISSION
Accounts Payable Clerk is responsible for reviewing and processing EDI and non-EDI vendor invoices and posting within the relevant accounting period.
KEY PERFORMANCE METRICS
- Accurate and timely processing of expense and trade invoices
- Timely follow-up and resolution of outstanding items
- Corporate policy and procedure adherence on approval levels
- Positive feedback from vendors and internal stakeholders
KEY ACCOUNTABILITIES
Functional
- Identify issues with invoices and follow up with vendors and/or internal teams to resolve them.
- Review expense invoices for correct coding and escalate for appropriate approval levels per corporate policy and guidelines.
- Review vendor invoices to ensure they are released promptly based on store or DC receipt information.
- Identify exceptions on invoices with regard to price and/or quantity differences generate the appropriate debit notes, and work in collaboration to investigate variances, ensuring timely resolution.
- Manually input non-EDI invoices into SAP weekly accurately
- Conduct vendor statement reconciliations as required
- Open mail & sort invoices for payment into respective areas of responsibility and file invoices
- Key in invoices into SAP within approved limitations (direct & via Winshuttle)
- Conduct Vendor follow-ups – return emails and calls as required in a professional manner
- Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
- Proactively identify and anticipate customer and stakeholder expectations and needs
- Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
People
- Collaborate with others to drive flexible and iterative solutions quickly and easily.
- Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself.
- Help others see the impacts of their efforts and proactively engage other functions to get input.
- Encourage others to freely share their point of view and be open to feedback.
Cultural
- Model Indigo’s beliefs and convey a positive image in everything you do
- Celebrate the diversity of thought and have an open mindset
- Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
- Embrace, champion, and influence change through your team and/or the organization
SCOPE
Reports to: Manager, Accounts Payable
KEY RELATIONSHIPS
Internal:
- Interfaces and builds relationships with the Manager, Accounts Payable, Director, Financial Control, Assistant Controller, other members of the Finance and accounting teams, varying Support Office departments, and Retail Operations.
External:
- Interfaces with external vendors
Qualifications
Work Experience / Education / Certifications
- A college diploma in accounting, or equivalent, is preferred
- Minimum 1 - 3 years work related experience in an accounts payable field
Competencies / Skills / Attributes
- Demonstrated problem-solving skills
- Excellent communication skills, both written and verbal
- Superior customer service skills
- Proficiency with SAP is a vital asset
- Strong understanding of Microsoft Office, with a focus on Microsoft Excel
- Organized and detail-oriented, comfortable in a fast-paced environment
Additional information
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.
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