IEM Canada, (Industrial Electric Mfg. Canada, Inc.) in Surrey, BC is the largest independent full-line manufacturer of custom electrical distribution and power quality equipment in North America. This position offers an opportunity with a very employee-oriented company with competitive compensation and good benefits.
Reporting to the AR Manager, this full-time position will involve managing accounts receivable operations within the company. The role requires meticulous attention to detail, strong organizational skills, and the ability to collaborate with both internal teams and external clients to facilitate smooth financial transactions.
Duties & Responsibilities:
- Interface with sales teams to mitigate customer PO and invoice discrepancies/disputes
- Investigate and resolve short payments, disputed charges, and invalid deductions
- Maintain lien database, send, and follow up on job information worksheets for customer’s liens
- Process preliminary notices and waivers in a timely manner
- Assist with filing a claim on a payment bond
- Review customer PO and address any discrepancies with the sales team
- Support credit manager on new customer setup, credit, and trade reference checks
- Make collection calls on assigned accounts in a professional manner while maintaining outstanding customer relations
- Review accounts and order status for order releasing
- Monitor outstanding balances and take appropriate actions to ensure timely payments
- Provide support and guidance to sales and order entry admins. on billing issues and order reconciliation
- Continuously streamlining billing processes
- Maintaining/updating customer portfolios
- Interact with customers to resolve outstanding issues
- Process and post daily cash, ACH, wires and credit card transactions
- Make daily deposits and process payment write ups
- Review/audit orders daily for accuracy and compliance, place discrepant orders on credit hold as needed
- Mail and e-mail daily invoices to customers including online billings to various client’s portal/billing system
- Process credit/debit memo requests
- Identify and execute the necessary process adjustments
- Reconcile cash receipts for month end close
- Send statements to outstanding customers
- Maintain records such as filing and scanning invoices, debit and credit memos support and backups
- Assist with audit and compliance activities
- Other projects and duties as assigned
Qualified candidates must possess:
- BS/BA degree in Accounting, Finance, or Business Administration preferred.
- Minimum of 5 years of experience in credit and collections
- Experience with the lien process preferred.
- Proficiency in ERP software, MS Excel, and Outlook.
- Demonstrated ability to partner with sales and other departments.
- Strong communication skills with an ability to work with external customers as well as with various levels of management.
- Excellent analytical, problem solving and organizational skills.
- Ability to multi-task, as well as prioritize and adhere to tight deadline.
- Flexibility in adapting to a fast-past environment
We thank all applicants for their interest, however, only those selected for an interview will be contacted. Those selected for the position must complete a probationary period of three months.
Job Types: Full-time, Permanent
Pay: $66,560.00-$83,200.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Accounts receivable: 5 years (required)
- Credits and Collection: 5 years (required)
Work Location: In person
