Location: Remote
Division: Human Relations
About The Salvation Army
For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.
Senior Advisor, HR Solutions and Analytics is a part of the Operational Excellence team and focuses on delivering and maintaining HR technology solutions aligned with organizational goals, enhancing HR processes through strategic partnerships, data-driven insights, and operational excellence. They support testing, documentation, and governance to ensure seamless adoption of new features and optimal system performance.
This is a 12-month contract opportunity with the potential of extension or transitioning to a permanent role.
What You Will Be Doing
HR Solution Delivery
- Develop repeatable User Acceptance Testing (UAT) strategies and maintain a library of HR requests for review during new releases.
- Collaborate with IT to ensure solutions align with operational standards and integrate seamlessly across systems like Workday and ServiceNow.
- Build partnerships with Operational Excellence teams to establish governance models and ensure effective intake processes.
Strategic HR Technology Business Partner
- Understand organizational needs and future initiatives, aligning HR technology with employee experience goals.
- Ensure business leaders comprehend access management roles and associated tasks.
- Create communication strategies for HR systems, presenting to both technical and non-technical audiences.
Documentation and Testing
- Manage and track project requirements, support cloud solution implementation, and conduct peer reviews of specifications.
- Work with stakeholders to test solutions, evaluate results, and ensure interoperability of system modules.
- Enhance requirement-gathering processes by researching and developing improved templates and strategies.
Organizational Capability Building
- Serve as a reporting SME, consulting on HR system reporting efficacy and performance improvements.
- Educate leaders on their roles in HR technology design and recommend process changes based on data insights.
- Perform post-configuration testing to confirm system performance and validate expected outcomes.
Overall Release Management Governance
- Assess new HR technology releases for relevance, functionality, and impact on processes.
- Build business cases to prioritize new features, evaluating ROI and employee experience improvements.
- Ensure adoption of updates by HR teams and provide training for new functionalities.
What You Bring To The Table
- 3+ years of Business Analysis experience leading implementation or operation of Workday HRIS in an enterprise setting
- Strong proficiency in Workday (Payroll, Absence, Time Tracking, Scheduling)
- Strong understanding of data management, Workday HCM
- Experience working with ServiceNow HR Service Delivery
- Workday and Service Now certification preferred.
- Experience with Azure DevOps
- Excellent time and project management skills with proven organizational and multi-tasking proficiency and ability to manage fluctuating work volumes
- Skilled in Microsoft Excel, data management tools, and Power BI for advanced analytics and reporting.
What We Promise
- Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda
- Work from home and flexible hours
- Continuous learning and growth through challenging work
- The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers
- An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization
- We live our Core Values as a faith & values-based organization, we hire and serve people of all backgrounds, faiths, and traditions – there’s a place for everyone to belong here.
Compensation
The target salary range for this position is $75,454 to $90,545. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
Other Details
The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.
We thank all applicants and will contact candidates selected for next steps. Internal Applicants, please speak with your manager about your intentions prior to submitting your application.
