We are currently looking for a Property Administrator who can support our growing portfolio of residential and commercial properties in Pembroke and Surrounding area.

Responsibilities may include:

Answers tenant calls in a timely manner regarding general inquires and maintenance
Documents all inquiries and schedules appropriate super or contractor to resolve maintenance or general issues requiring site presence. Updates maintenance software
Makes real-time maintenance decisions
Follows up with tenants upon resolving issues and ensures satisfaction
Tracks the performance of supers and ensures the completion of work orders
Administers and monitors service contracts and ensures work completion.
Provides administrative support including preparation of letters and memos
Adheres to all the residential and commercial leasing laws
Maintains relationships with prospective and current residents.
Reports all property concerns or deficiencies to Head Office from leasing site visits
Oversees collection status on monthly basis
Provide CFO/CEO with bi-weekly updated rent roll, other accounts receivable reporting
Reviews and submits completed work orders for weekly billing.
Oversees rent increase process
Reviews notices to vacate and updates availability list, ensures procedures are followed
Updates the new market rent according to leasing activity.
Conducts and reports on Tenant Move-Out and Move-In inspections
Updates and maintains parking plans and availability and takes action to fill all parking spots in Ottawa.
Places ads in various publications, including company website and marketing websites such a Kijiji
Answers all lease related phone calls/Emails and collects information from prospective tenants
Schedules and conducts showings in a timely manner for residential and commercial units.
Processes rental applications. This includes performing credit bureau, previous landlords and employment history checks.

The Ideal candidate will have a minimum of 2 years of customer service experience to excel in this role.

Experience in Property Management & working with Yardi would be an asset.

What will make you stand out?

Excellent customer service experience along with proficient computer skills.

A minimum of 1-2 years of experience working in Property Management

Understanding of tenant leases and contracts

Ability to coordinate and liaise with tenants and subcontractors

Job Types: Part-time, Permanent

Pay: $17.50-$18.50 per hour

Expected hours: 15 per week

Schedule:

Monday to Friday

Experience:

property management: 1 year (preferred)

Work Location: In person

Synercapital Asset Management

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Property Administrator