Who are we?

A growing orthopedic medical device company that is raising the standard of care by increasing access to medical devices and improving patient outcomes. Providing industry best service levels to patients, clinicians, and support staff, is the driver of our market leading approach. We accomplish this with an organization wide commitment to this vision.

Primary Role and Responsibilities

The primary role of this 12-month contract position is to administratively support the reimbursement team, patient care coordinators, and management. It is an in-office role in our Liberty Village office. The Office Administrator will be crucial to assist many parts of the organization and will influence the level of service we are able to provide. Responsibilities include:

Supporting patients by phone/email and extending rentals
Assist Patient Care Coordinator in product/patient care (Game Ready)
Coordinate coverage by contacting insurance and benefits companies
Incoming Referral entry
Reprocessing Rental devices
Coordinate and accept payment
Work with clinics (doctor offices / admin) for any additionally required information
Assisting accounts payable
Mail clerk

Required skills

The Office Administrator must have strong written and verbal English communication skills to work with patients, clinics, and insurers. Written and verbal French is a strong asset. The candidate should be an independent thinker with good problem solving abilities. The Office Administrator is to be well versed in their company’s products, procedures and regulations in order to deliver exceptional patient care. They must deal with customers in a patient, professional and friendly manner. No medical administration experience is required, but may be an asset.

If you are passionate about excellent service, a strong team player, and interested in this excellent opportunity to join a growing company, please submit your application and leave a voicemail for our hiring manager at 416-251-4295.

Only candidates who leave a voicemail with our hiring manager will be considered.

Preferred Skills

Strong Phone communicator
Superior Customer Service
Excellent Problem Solving
Pleasant demeanor
Experience with Salesforce, Quickbooks, GSuite

Job Type: Full-time, 12-month contract

Benefits: Full Medical and Dental

Only candidates who leave a voicemail with our hiring manager will be considered.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $60,000.00-$65,000.00 per year

Benefits:

Dental care
Extended health care
On-site gym
Paid time off
Vision care

Flexible Language Requirement:

French not required

Schedule:

Monday to Friday

Supplemental pay types:

Bonus pay

Work Location: In person

Expected start date: 2024-06-17

Stimulate Health Inc.

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Office Administrator