Administrative Support

Key Responsibilities:

Administrative Support is primarily responsible for providing superior office support to help facilitate the continued growth of the company through excellent customer service, which includes acting as a liaison as well as some business development.

Key Responsibilities:

Provide some office support including customer and employee support
Interact with clients either by phone or in person
Provide bookkeeping assistance, as needed
Communicate with materials suppliers and vendors
Make travel arrangements for employees, as needed
Schedule deliveries and drivers
Liaise and consult with clients, staff and suppliers
Negotiate contracts and deals
Network with prospective clients and industry peers and competitors
Collaborate with other departments for the common purpose of maximizing revenues
Attend events and industry functions as a representative of the company
Understand the customer needs and requirements
Build relationships with and educate clients about available products and services and how to purchase them
Develop and send quotes and follow up on emails inquiries
Maintain and expand the database of prospective customers
Represent and work closely with our Vendors
Close sales and achieve monthly quotas/goals
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Process outbound and inbound calls to and from existing clients as well as resources to find new clients
Participate in relevant trade shows
Resolve customer complaints in a timely and professional manner by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Implement processes to improve products and services.

The successful candidate will possess the following skills and qualifications:

Two to three years’ experience working in a sales-driven environment
The ability to WOW Customers in person, over the phone or email
A genuine passion to help others
The ability to genuinely listen to customers, formulating a personalized response to their needs
The curiosity to understand how things work with the intention of improving service.
- A knack for problem-solving with keen attention to detail
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of personalities
- Ability to multi-task, prioritize, and manage time effectively
Proven ability to meet and exceed sales quotas
Proficient in Microsoft Office
Excellent verbal and written skills
Willingness to work a schedule as determined by the business
- Open availability to work on the weekends
Availability to travel as needed
Broad business knowledge
Ethical behavior
Excellent networking skills
Superb communication and interpersonal skills

Job Types: Full-time, Permanent

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

Dental care
Extended health care
Life insurance

Schedule:

Monday to Friday
Weekends as needed

Ability to commute/relocate:

Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please confirm your salary expectations?

Education:

DCS / DEC (preferred)

Experience:

Administrative Support: 2 years (required)
Microsoft Office: 2 years (required)
QuickBooks: 1 year (required)

Work Location: In person

Peak Performance Human Resources Corp.

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Administrative Support