Credit and Collections Representative

Salary: Competitive

About Us: We are committed to excellence and seeking an experienced credit and Collections Representative to join our finance team.

Responsibilities:

The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections department.
Contact clients to secure payment on overdue invoices
Investigate and resolve payment discrepancies.
Collaborate with internal teams to resolve outstanding issues.
Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
Provide exceptional customer service in addressing client inquiries related to accounts.
Manages and maintains a computerized accounts receivable system; manages and maintains department records, reports, and filing systems.
Execute appropriate collection strategies to improve period-end/monthly cash flow and other Key Performance Indicators (KPI)

Qualifications:

Minimum 3 years of experience in accounts receivable and collections
Proven ability to develop and implement process improvements to reduce collections cycles.
Strong leadership skills is an asset
Proficiency in financial software and Microsoft Excel is a must
Excellent communication and negotiation abilities.
Commitment to ongoing professional development.
Knowledge/experience in working with 3rd party customer portals for invoice processing is an asset
Knowledge of/experience with Microsoft Dynamics (Business Central) platform is an asset

What We Offer:

Onyx-Fire Protection Services Inc.