Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial services marketplace of Northern Ontario we are excited to announce that we are currently seeking a Recovery & Collections Manager.

Reporting to the Senior Manager of Retail Credit and Collections, the Recovery and Collections Manager is accountable for the direction and supervision of the Collections Department including the guidance and mentoring of all field lenders in delinquency and collections management. The Recovery and Collections Manager achieves a balance between supporting a member through difficult times and ensuring no undue loss to the organization. The incumbent is involved in collections and credit policy recommendations ensuring balanced risk and sales objectives are taken into consideration.

Preferred candidates will possess the following qualifications:

Bachelor’s degree in business or accounting, with 3-5 years of progressive financial industry specializing in consumer and commercial lending.
Demonstrated knowledge in Bankruptcy and Insolvency legislation, working knowledge of Financial Statements, and strong credit granting skills combined with effective analytical and negotiation skills.
Strong supervisory background, excellent communication skills and proven experience as a change champion. Experience managing in a unionized environment would be an asset.
Familiarity and understanding of the “Credit Union & Caisse Populaire Act”.
Successful candidate must be detail oriented, with a high level of computer literacy in MS Word and Excel.
Exceptional organizational and time management skills are essential to be successful in the position.

Employee Perks & Benefits:

Comprehensive benefit package
Do Some Good Employee Volunteer Program
Employee Win/Win Program to support local charities
Staff rates on a variety of products & services
Pension plan
Professional development investment

Salary Range: $60,800 - $76,000

Deadline for Applications: December 13, 2024

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.

Job Type: Full-time

Pay: $60,800.00-$76,000.00 per year

Benefits:

Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care

Work Location: In person

Northern Credit Union

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Recovery and Collections Manager