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Job Description

Administrative Assistant | Front Desk Receptionist

We are presently seeking a Receptionist to join our growing team. The ideal candidate is an excellent communicator and listener who can adjust to a variety of changes and challenges in a fast paced, multi-personality environment. You will engage with clients; developing an understanding of their specific needs and recommend the appropriate treatments, options and care plan to help them achieve the best possible results.

The Role:

As a Receptionist, you are attentive, outgoing, positive, friendly and engaging. Education and training in medical skin care and cosmetic treatments including but not limited to: Hydrafacials, chemical peels, laser hair removal, IPL, RF skin tightening and resurfacing treatments with thorough knowledge of pre and post treatment guidelines.

Qualifications include:

Excellent communication (both written and verbal) with the ability to work in a collaborative, inter-professional setting.
Ability to delivery exceptional client care and develop a professional rapport with clients, ensuring that they are confident and satisfied with their treatments.
Ability to set priorities, develop, implement and evaluate strategies and care plans.
Must have excellent attendance record and flexibility in work schedule.
Ability to promote & recommend an appropriate treatment plan to deliver exceptional client care and maximize opportunities for sales and referrals.
Ensure all client files are filled and updated with the correct information about treatment protocol, consent forms are signed and billing sheets are filled out correctly.
Ensure that all products and supplies are full and properly stored. That stock is organized along with brochures and all clinic requirements.
Maintain a high standard of clinic cleanliness, ensure all work surfaces and equipment are cleaned as per safety and sanitary guidelines.
Ensure that stock levels are maintained and recorded to ensure that the appropriate and efficient use of supplies are on hand and compile order lists.
Have a flair for sales and dedicated to evolving with the industry
Self-starter with a positive attitude and a solution-oriented approach to problems.
Demonstrate exceptional professionalism and dedication to doing the right thing for clients.
Contact existing, new and potential clients regarding appointments, services, products, promotions and post-procedural follow-up
Prepare clients for visit and treatments by providing pre and post-treatment instructions, photographs, consent forms for treatment, and preparing treatment rooms
Manage and process client payments and check out procedures
Follow up phone call to all patients post procedure
Maintain strict confidentiality

RESPONSIBILITIES INCLUDE:

- Maintaining quality service

-Maintaining and assisting clinic needs including front desk reception duties as needed.

-Accurately documenting charts and updating patient profiles after treatments.

Those who are interested in establishing a long term relationship and who have the desire to build and grow within the Clinic please forward resume.

Only applicants who are being considered will be contacted.

Thank you for your interest.

Job Types: Full-time

Job Types: Full-time, Permanent

Benefits:

Dental care
Extended health care
Flexible schedule
Store discount

Work Location: In person

Medical Spa - Toronto

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Administrative Assistant / Front Desk Receptionist