Hensall Co-op is seeking a dynamic individual to become an integral member of our team! The Credit Manager will manage the daily activities of the AR/Credit Department, liaise with partners, conduct credit reviews and establish credit limits, and provide exceptional service to our customers and members. This a full-time position at our Hensall location.

Job Duties and Responsibilities:

Manage the daily activities of the AR/Credit Department
Ensure all team members understand the credit and collections policies and procedures.
Conduct credit reviews of new and existing customers to determine credit worthiness, establish credit limits for both Domestic and Export accounts.
Resolve credit related issues with customers.
Collect all overdue accounts, collection accounts and previously written off accounts.
Work collaboratively with sales staff to resolve outstanding account issues.
Provide personable and professional customer service experience to customers, members, and investors.
Processing of online payments.
Liaise with Farm Credit Canada and other partners.
Ensure that all HC employees understand the credit policies, procedures, and controls so that they can be followed correctly.
Attend member functions, farm shows, grower meetings and other corporate events to network with current and potential customers/members.
Meet members and potential members to discuss their investment needs.
Provide support to the Membership & Customer Service Officer.
Establish priorities, initiate new ideas and concepts to deal with problems, and to improve efficiency.
Understand and follow all HC Health and Safety and Environmental policies and procedures.
All other duties as assigned.

Job Requirements:

Superior customer service and interpersonal skills
Knowledge of accounting/accounts receivable principles and applications
Ability to work in a fast-paced environment and speak in public settings
Strong verbal and written communication
Organizational and time management skills
Strong business acumen and decision-making capabilities

Required Qualifications:

Post-Secondary Education in Accounting, Finance, or Business-related program
3-5 years of experience in the financial services industry

Job Type: Full-time

Work Location: In person

Hensall Co-op

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Credit Manager