Billing and Accounts Receivable Manager

Solink is a different kind of data analytics software company. We've successfully made video security a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss prevention and in the future, we see every department using video to make data-driven decisions: marketing, operations, and even HR.

A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture-backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company.

A Bit About The Role…

As the Billing and Accounts Receivable Manager, you will be responsible for overseeing the billing processes and accounts receivable functions within the organization. You will manage a dedicated team, ensure efficient and accurate billing practices, and handle escalations related to customer billing inquiries. Your role is critical in improving processes, managing collections, and contributing to the overall financial health of the company.

WHO YOU ARE:

You have a minimum of 5 years of experience in billing and accounts receivable management, with at least 2 years in a supervisory or managerial role.
You possess strong leadership and team management skills, with experience in managing a team of 5 or more.
You have excellent communication skills and are adept at managing escalations and interacting effectively with both internal teams and external customers.
You are experienced in improving processes and implementing changes effectively.
You are proficient in financial software and systems, with strong analytical and problem-solving skills.

SECURITY REQUIREMENTS:

Candidates must undergo a criminal records check upon hire.
You are eligible to work in Canada.
Be willing to comply with Solink’s own security policies and standards.

WHAT WILL YOU DO?

Billing Management:
- Manage all escalations related to billing inquiries from the Customer Success team and directly from customers.
- Lead and implement improvements in billing processes to enhance efficiency and accuracy.
- Oversee and manage a team consisting of two billing analysts and one revenue analyst, ensuring their effective performance, professional development, and adherence to company policies.
Accounts Receivable Management:
- Oversee the Accounts Receivable (AR) team, including scheduling and leading team meetings to align on priorities and track progress.
- Review and analyze collection tracker figures prior to AR meetings, ensuring accurate and up-to-date reporting.
- Prepare and manage the weekly AR meetings with senior management, providing insights and updates on the status of collections and outstanding invoices.
Process Improvement:
- Identify and implement process improvements within both billing and accounts receivable functions to optimize workflow and increase accuracy.
- Collaborate with other departments, such as Customer Success, and Operations, to ensure smooth communication and resolve any issues related to billing and AR.

WHAT IS SOLINK?

Solink is transforming conventional data into ‘smart’ data. Solink connects and synchronizes brick-and-mortar business systems like video + Point of Sale data, to create insight into loss prevention, security, and operations issues. We find new and powerful ways for businesses to get real value from the data and footage created daily by their standard systems.

We’re one of Ottawa’s fastest-growing companies. We're not just a tech and security company - we are rapidly evolving the way that we use and think about video security, data analytics, and technology. We're enhancing the status quo to positively impact clients’ and customers' businesses.

We’re on a steep growth trajectory, which means lots to do, lots to learn, and lots to experience! What an exciting adventure ahead - and our Solinkians make the greatest travel companions…

Solink thrives because of our team; we know that in our business and in our daily work, people make all the difference. We’re looking for people who are driven by curiosity, hungry to innovate, and striving to make an impact.

WHY WORK AT SOLINK?

Working with us means you’ll be working for a company that values your input and allows you to bring your ideas to life. We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun…

All that - PLUS we offer…

Flexibility in your chosen hours of work by helping you get "stuff" done (encourages that work-life balance);
Opportunities for growth based on merit, skill, and initiative;
Friendly, welcoming, and team-oriented atmosphere that fosters collaboration;
A creative and innovative environment that mentors, supports, motivates, and inspires you to make an impact;
Interesting and exciting assignments ranging in size, type, and complexity;
An “open-door” policy where communication and brainstorming are encouraged;
A really positive and fun environment working with an incredibly ENERGETIC team;
Fully paid Health / dental benefits offered immediately (an additional $500 spending account for items that aren’t covered in our AMAZING benefits program);
Monthly reimbursement toward a health and wellness program;
Extracurricular SOLINKIAN social events (annual “solink-o de mayo”, so-learns, sports teams, so-lunches, team builders, and much more).

Please note: We currently operate within a hybrid model.

Solink welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you need accommodations, please email peopleops@SolinkCorp.com.

We know that everyone has different experiences and that’s what makes all of us so unique. Solink is an Equal Opportunity Employer. We’re looking at building our team of great people, and we know that comes in various forms. We are committed to a diverse and representative workforce, an open and inclusive work environment, and we encourage all candidates with interest to apply. We will provide accommodation on request through all parts of the selection process.

HOW TO APPLY?

Please submit your cover letter and resume addressed to JarJar Binx outlining why you would be the right fit for this position.

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