The Salesforce Developer / Administrator is a vital member of the CRM team responsible for developing and supporting solutions within the Salesforce.com platform, while maintaining regular collaboration with stakeholders. An individual in this role must be self-motivated and able to work with minimal supervision and will need to demonstrate deep understanding of software engineering concepts from design to deployment, and provide knowledge transfer of enhancements to trainers and business leadership. Solutions will be implemented into technically-complex (Apex code-heavy) Salesforce implementations.

Must Haves:

Minimum 3+ years of Salesforce administration experience
Understanding of the Salesforce ERD
Solid understanding of expanding or refining sharing rules and access privileges so records can be properly viewed and manipulated (while keeping other type of "special records" locked or hidden)
Experience using Data Loader
Have a good understanding of Customer Relationship Management (CRM) and CPQ
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes
Previous experience working in a SCRUM or Agile environment is an asset
System & Software Knowledge: SQL, Force.com, Salesforce platform (CPQ), Database, System Design
Product/Service/Process Knowledge: Salesforce Lightning, Software Life cycle (Development process)
Fluent with the primary Salesforce.com programmatic technologies: Apex, SOQL/SOSL, Visualforce, and Lightning Components.
Strong understanding of complementary technologies: Java, SQL, HTML/JavaScript.
Understanding of APIs, REST and SOAP services is an asset.
Ability to interpret existing code for the purpose of enhance existing, and develop new code that does not conflict with existing processes.
Ability to interpret technical specifications and create technical documentation.
Strong analytical, problem-solving, and planning skills.
Excellent written and spoken communication skills; can effectively communicate with non-technical audience.
Consistent ability to meet deadlines.

Education:

Bachelor’s Degree (Bachelor of Computer Science preferred) or equivalent work experience.
Salesforce Platform Developer I.
Other Salesforce certifications are an asset.

This role will serve as the Saleforce Admin for the organization:

Work on Salesforce Projects and any Support tickets that are assigned
Support the Salesforce.com environments and other business applications integrated with Salesforce – QuickBooks,
Grant/ remove and maintain user licenses
Assist in the development of new features and fixes
Test and troubleshoot solutions as designed
CRM Ops in defining required features and mapping Salesforce features to Business Processes
Create and maintain business processes in Salesforce.com using components such as: process builders, flows, workflow rules and approval processes
Provide Functional Support to CRM and CPQ Users
Keep up to date with Salesforce Releases and Features
Assist with User Training, Adoption and Satisfaction
Work with all levels of management to support any complex reporting needs that are required (i.e. create report types in Salesforce or determine needs in Tableau, CPQ, renewals reporting)
Project Work (Design & Functionality)
Collaborate with Manager business units and Dev Team, and third-party vendor (if applicable) on the solution design document
Document and implement project specifications
Code, Configure and Unit Test solutions as assigned
Work with stakeholders to ensure requirements have been met before handing off to the business
Conform to the Software Development Lifecycle (SDLC) standards within the organization

Who we are

As a fast-growing Alternative Mortgage Lender, we are dynamic and forward-thinking company. At Extend Financial, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions. If that’s you, let’s work, learn, and grow together.
We are building an inclusive and diverse team that is hybrid on site and remote.

Job Type: Full-time

Pay: $50,986.75-$98,842.55 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
On-site gym
On-site parking
Vision care

Flexible language requirement:

French not required

Schedule:

Monday to Friday

Ability to commute/relocate:

North York, ON M3J 2P5: reliably commute or plan to relocate before starting work (required)

Experience:

SalesForce: 3 years (required)

Licence/Certification:

Salesforce Platform Developer I (required)

Location:

North York, ON M3J 2P5 (preferred)

Work Location: In person

Application deadline: 2024-09-27
Expected start date: 2024-10-01

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