The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada’s oldest bank and the 8th largest in North America with more than 12 million customers globally.

Position Overview:

Under the direction of the Operations Manager, Rewards Accounting, the Sr. Accounts Receivable Coordinator will be responsible for preparing and reconciling travel agency credit card batch payments and performing data integrity check through detailed quality control and corrections handling in a high-volume environment. This role will also work closely with our contact centre back-office partners to ensure payments/refunds are processed accurately and timely.

Responsibilities:

Run & review various daily Travel sales quality control reports - investigate & correct daily sales data in financial travel system (Agresso/Unit4) to ensure data integrity and mathematical accuracy for revenue reconciliation and reporting.
Efficient & timely reconciliation of high-volume credit card batch reports; analyze exceptions/discrepancies and proactively liaison with internal Backoffice teams to resolve and/or identify efficiencies as issues arises.
Prepare daily Excel schedules for AR analysis/reconciliation and complete Cash Receipt entries
Processing of customer credit card refunds in our Backoffice accounting & travel systems, investigate to ensure adjustments are accurately invoiced and accounted for.
Handle credit card chargebacks and inquiries received from Moneris; follow the collections process and prepare/complete the required journal entries.
Review of the AR subledgers and investigate/clear all outstanding invoices; provide analysis and review for follow up.
Prepare & complete Accounts Receivable month end reconciliations and reports
Assist and provide back up support to AR team as needed
Collaborates with internal stakeholders to resolve issues and/or set up new policies/procedures between teams to drive operational efficiencies/cost controls
Assist with UAT projects & initiatives as required

Qualifications

Post Secondary Diploma/Degree in Accounting, Finance or Business
Minimum of 2 years Accounts Receivable experience within a high-volume processing environment
Experience with Payment Processors/Moneris
Experience with accounting software - Agresso/Unit4 is preferred (not required)
Strong Proficiency in MS Excel & MS Word
Works well under pressure in time sensitive environment
Attention to detail and accuracy, strong problem analysis and problem-solving skills
Strong verbal & written communication
Dependable, acts with integrity & exercises good judgement
Willingness to learn new things, open & embraces change
Excellent team player with a positive ‘can do’ attitude

AIR MILES Reward Program jobs

Accounts Receivable Coordinator