Job Summary:

Professionally and efficiently assist customers both over the phone and in person, ensuring they are directed to the proper personnel and questions are addressed. Ensure front desk and door access is always managed. Striving to always increase efficiency of senior office staff, participate in and assist accounting in billing, collection, archiving and other related tasks

Responsibilities will be as follows, but not limited to:

· Handle and coordinate active calendars

· Schedule and confirm meetings

· Ensure Executives are working at maximum efficiency

· Ensures all incoming calls are answered in a quick, professional and timely manner.

· Consistently distribute all calls to appropriate individuals and departments.

· Greet visitors courteously, determine their needs, and direct them to the proper person. Ensure

visitor security procedures are followed.

· Ensures Reception area is always neat, tidy and presentable to all incoming guests and customers.

· Ordering lunch as requested by Owners

· Sign in and log all visitors.

· Distribution of document for approval and follow up

· Document archiving

· Ensure all incoming invoices / mail is sorted, opened and date stamped daily

· Periodic reporting as instructed by CEO or CFO

· Monthly billing documentation and management

· Management of project master sheet and making sure all information are up to date

· Participate in collection efforts for outstanding invoices

· any other task as requested by CEO or CFO

Job Requirements:

· Minimum of high school diploma with 2 years experience in a receptionist or customer service position

· Must have the ability to maintain good working relationships with clients, employees, and industry professionals

· Must have the ability to work well under pressure and be well organized

· Must have extensive experience with computers specifically Microsoft outlook, excel, and word

TKL Group Inc. is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation to apply or are contacted for an assessment process, please advise us if you require accommodation.

Job Types: Full-time, Permanent

Pay: $48,000.00 per year

Benefits:

Dental care
Extended health care
On-site parking

Flexible Language Requirement:

French not required

Schedule:

8 hour shift
Monday to Friday
No weekends

Education:

Secondary School (preferred)

Experience:

Front desk: 3 years (preferred)
Administrative experience: 3 years (required)

Language:

English (required)

Work Location: In person

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