Position Title: HR Generalist

Reports to: HR Business Partner

Direct Reports: None

Hours: 8:30 am – 4:30 pm, additional hours may be required to meet divisional & department deadlines

The Organization

At Wholesome Kids Catering, our core values are deeply ingrained in everything we do. With a purpose to Nourish Lives, we take pride in providing childcare centres and schools with healthy, delicious, and child-friendly meals and snacks. Our dedicated and experienced staff are driven by their passion for delivering WOW to all our valued customers and stakeholders. Our menus are thoughtfully crafted to align with our 'Eat Grow Thrive' philosophy, emphasizing excellent nutrition while incorporating flavors and foods that children love, truly nourishing their active lives and development. Over the next three years, our primary focus is to be the Dominant Brand for childcare catering in the GTHA. Our state-of-the-art, custom-designed facility will support our top-line growth and overall strategic long-term plans. We have a proven track record of growth, and we are committed to delivering on our six differentiators that will elevate our customers, our services and our processes which will solidify our competitive difference of being a strong Trusted Partner. At Wholesome Kids Catering, our journey is defined by our unwavering commitment and passion to Nourishing Lives and living out our values each day.

The Role

The role of the HR Generalist for Wholesome Kids Catering is focused upon proposing and implementing administrative processes to create efficiencies, improve, and streamline the HR department. The HR Generalist is responsible for ensuring all administrative duties related to Human Resources are updated and completed in a timely manner. This role will require a high level of detail and confidentially. The HR Generalist will be responsible for managing all employee files, recruiting, supporting with HR communications, employee relations matters, enrolling all staff onto benefits, supporting with all new hire inputs into our payroll system, auditing current HR practices and supporting the HR Director.

Responsibilities:

Recruitment:

Full cycle recruitment via BambooHR for Production and Office roles which includes but is not limited to Production Assistant, Cooks, Chefs, Drivers, Customer Care Representatives, etc.
Manage job advertisements, sourcing resumes, conducting phone pre-screens, arranging interviews, reference checks, along with the collection of pre-employment documents including but not limited to Vulnerable Sector Checks, and Food Handler Certifications.
Review and update job requirements and job descriptions for all positions according to HR objectives.
Work with external parties to participate in recruiting initiatives (i.e., College and Universities).
Manage and track our internal employee referral program.

Onboarding:

Prepare and lead new hire orientations.
Guide new hires through the completion of necessary paperwork, including but not limited to tax forms, benefits enrollments, and company policies.
Ensure all required documentation is collected and filed appropriately.

HR Administration and Record Keeping:

Utilize ATS (BambooHR) and HRIS (ADP) to maintain employee records.
Manage benefit inquiries and enrollments.
Prepare, analyze, and distribute monthly payroll reports.
Track, document, and ensure all applicable paperwork is completed for organizational changes such as position transfers/promotions, changes in hours of work.

HR Communication:

Create and review various employee communications and letters.
Support Directors and Managers with efficient problem-solving when any human resources issues arise and assist in addressing HR-related queries.
Review Employee communications and letters including but not limited to Leave of Absence letters, Accommodation Letters, Performance Management & Warning Letters.
Create employee communications and letters where a template does not exist or in unique situations.
Create Payroll related Letters, and AD hoc communications as required. This includes time off letters, increase letters, job abandonment letters, etc.
Support and attend employee meetings when required and requested as it relates to Change Management, new policies, announcements, and culture.

Policy Development and Compliance:

Support with writing and reviewing employee policies.
Continually audit HR processes and update documents as the needs of the business change.
Maintain up-to-date knowledge and ensure legal compliance with all applicable employment laws and regulations.
Stay informed about health and safety regulations and ensure the organization's compliance.
Monitor changes in regulations and update policies accordingly.

Culture:

Integrate organizational values into HR practices, policies, and procedures.
Reinforce cultural values during onboarding and employee training programs.

Train employees on the organization’s Values in Action program.

Generate and execute ideas for Foray’s Enriching Wellness program.
Lead, Support and Attend various Culture initiatives within the business unit and across the organization.

Reports & Metrics:

Prepare, analyze and distribute monthly payroll reports: Monthly time off reports, Absenteeism report quarterly, Standard hours report quarterly and quarterly negative balance reports.
Identify, track and report on HR metrics, KPIs, and scorecards.
Participate in the development of training for staff.
Coordinate employee surveys and give actionable insights.

Training Development:

Track and schedule and coordinate required trainings.
Support the organization’s internal talent process in conjunction with the HRBP.

Health & Safety:

Draft agenda and minutes for monthly JHSC meetings and follow up on action items.
Attend monthly JHSC meetings.
Audit H&S policies and procedures.
Conduct trainings as required.

Other:

Work closely with the HRBP on quarterly HR related projects.
Create process improvements, “A” systems, put together hiring manuals, health and safety manuals and employee handbooks.
Continually audit HR processes and updating documents as the needs of the business change.
Work on projects to automate HR practices.
Other relevant duties as assigned.

Qualifications and Experience:

A degree or diploma in Human Resources Management.
CHRP, or in process of obtaining certification.
Minimum of 2-3 years’ experience in the field of Human Resources, preferably working in a HR Generalist or HRBP role.
Proven knowledge in dealing with employee relations matters.
Proven knowledge of the Ontario Laws, (ESA, OHRC, OHSA).
Impeccable organizational skills, and attention to detail.
Advanced Microsoft Office, especially Excel, skills.
A clear Vulnerable Sector Check (VSC) is required.
The ability to be flexible and feel comfortable in several different situations.
Competency in using technology.
Experience being able to multi-task and prioritize competing demands.
Ability to handle a fast-paced environment and works well under tight deadlines and pressure.
A dynamic individual with a natural drive to achieve goals, who is very focused on supporting and growing the business.
A performance and results driven individual whose focus is on driving department efficiencies.

We are an Equal Opportunity Employer

Wholesome Kids Catering is an equal opportunity employer and is committed to providing accommodations in accordance with the Accessibility of Ontarians with Disabilities Act. If you require an accommodation throughout the recruitment and selection process, we will work with you to meet your needs. We thank all those applicants who have applied; however, only those selected for an interview will be contacted.

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HR Generalist