We are searching for Administrative Assistant to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to WD Swim School students and parents, prospective students and guests, ensuring an exceptional “Judgement Free” member experience!

Some of your responsibilities will include:

Administrative Assistant Activities:
Greet students and parents, providing exceptional customer service and doing your best to make all members feel comfortable and welcomed!
Answer phones in a friendly manner and assist callers with a variety of questions.
Check students in, tour and sign up new students, log amenities and communicate updates and events to students and parents.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point of sale system. Member Accounts:*
Utilize our system to assist with new membership, change of class time and payment questions.

Qualifications:

College diploma equivalent required.
Basic computer proficiency with an eye for accuracy.
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Language proficiency in English

Physical Demands/Requirements:

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 35 per week

Benefits:

Casual dress
Flexible schedule
On-site parking

Flexible Language Requirement:

French not required

Schedule:

10 hour shift
12 hour shift
8 hour shift
Day shift
Evening shift
Night shift

Language:

Chinese (preferred)

Work Location: In person

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