Niagara Regional Broadband Network (NRBN) is the Region’s leading service provider of high-performance data, voice, and networking solutions. The Accounting Specialist (the “Specialist’) is responsible for preparing and sending monthly residential customer invoices and statements, as well as assisting in the preparation of monthly financial statements pertinent to their position. The Specialist will also record transactions by posting receipts and resolving discrepancies according to established policies and procedures in an efficient, timely and accurate manner.

Additionally, the Specialist will communicate overdue balances with customers and make arrangements to receive outstanding payments in accordance with NRBN’s policies and procedures and is also responsible for accounts payable for the organization.

What Will You be Doing?

Utilizing computerized accounting software systems including (but not limited to) Sage 300 and/or Sage Intacct, Broadhub, Excel, SharePoint, and Smartsheet
Assisting with process and system improvement projects and implementation to support a 5-day month end close
Reviewing and entering a high volume of invoices from vendors with accuracy, matching to purchase orders and ensuring proper approvals as required,
Communicating regularly with vendors to ensure invoices are received in a timely manner and gather information to support any required accruals for unbilled services and project work completed
Preparing monthly reconciliations and journal entries for all corporate credit cards and ensuring all receipts have been received by cardholders to support the purchases
Maintaining accurate and complete residential accounts receivable, entering monthly residential sales activity summary into and from appropriate systems and ensuring the reconciliation of balances between the systems
Preparing monthly invoices in relevant system(s) for residential customers in accordance with customer agreements for sales or services rendered
Conducting new and renewal contract comparisons for accurate invoice/billing entry and generation
Providing customers with billing/invoice related communications (welcome emails, PAD/EFT approval documentation, online payment information, etc.)
Analyzing and notifying all overdue residential customer accounts within specified contractual timeframes and initiating service suspension and collections activity as necessary
Supporting accounts receivable and accounts payable responsibilities required for period close, including reconciliation of account balances, identification of payable invoices not received, and setting up required accruals
Identifying discrepancies, variances, and errors; correcting, as required
Responding to escalated residential customer inquiries with accuracy in a timely and professional manner
Communicating overdue balances with customers, making payment arrangements as necessary, to receive outstanding payments in accordance with NRBN’s policies and procedures
Assisting with administrative and clerical tasks for the Finance Department
Other relevant duties or project within the scope and spirit of the position as assigned by management

What Do you Bring to the Team?

A post-secondary education in Accounting, Finance, Business Administration. Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic/experience requirements.
Proficiency with Microsoft 365 applications and Sage software would be an asset
Strong ability to multi-task, prioritize and work efficiently to meet required deadlines
Excellent communication skills: ability to listen actively and communicate both verbally and in writing
Ability to take initiative; proactively seeks and implements solutions to enhance organization’s efficiency
Superior organizational skills with attention to detail
Excellent creative problem-solving skills
Exemplary time management skills and capable of working productively with minimal supervision
Adaptable to changes in process, systems, and organizational structure
Cooperative when taking direction and coordinating with other departments
Ability to collaborate with other departments and communicate at various levels of understanding

The above description reflects the general details considered necessary to describe the principal functions and duties of the job and shall not be construed as detailed description of all the work requirements that may be inherent in the job.

What Do We Offer?

An attractive compensation plan including: Base salary, Performance-based bonus, Employer-paid health, dental, and prescription benefits, OMERS Pension Plan Employee Assistance Program, Flexible work arrangements
An opportunity to work in a growing entrepreneurial organization with great culture that rewards success

Working Conditions

Indoor office environment with occasional local vehicle travel
Extended periods of sitting, concentration, data entry, and data comparison
Hybrid role with a requirement to work in-office 2 days per week
Occasionally required to extend hours of work to meet work demands or customer requirements including evenings or weekends

Special Conditions

This position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate (‘CRC’)
A valid G-class driver’s license and clean driving abstract

Language:

English (fluent)
French considered an asset

In accordance with the Accessible Canada Act, S.C., 2019 and the Human Rights Code, R.S.O 1990, NRBN will provide accommodations throughout the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Flexible schedule
On-site parking
Paid time off
Vision care
Work from home

Flexible Language Requirement:

French not required

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Supplemental pay types:

Bonus pay
Overtime pay

Education:

Secondary School (preferred)

Experience:

Accounts receivable: 1 year (preferred)
Accounts payable: 1 year (preferred)

Work Location: Hybrid remote in Niagara Falls, ON L2E 6Z9

Application deadline: 2024-06-07
Expected start date: 2024-06-17

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