IEM Canada, (Industrial Electric Mfg. Canada, Inc.) in Surrey, BC is the largest independent full-line manufacturer of custom electrical distribution and power quality equipment in North America. This position offers an opportunity with a very employee-oriented company with competitive compensation and good benefits.

What We Offer:

Flexible Schedules
Extended health benefits
Dental coverage
Vision coverage
Life Insurance
Eligibility towards Group Retirement Savings Plan contributions
Employee Appreciation Events

Reporting to the AR Manager, this full-time position will involve managing accounts receivable operations within the company. The role requires meticulous attention to detail, strong organizational skills, and the ability to collaborate with both internal teams and external clients to facilitate smooth financial transactions.

Duties & Responsibilities:

Interface with sales teams to mitigate customer PO and invoice discrepancies/disputes
Investigate and resolve short payments, disputed charges, and invalid deductions
Maintain lien database, send, and follow up on job information worksheets for customer’s liens
Process preliminary notices and waivers in a timely manner
Assist with filing a claim on a payment bond
Review customer PO and address any discrepancies with the sales team
Support credit manager on new customer setup, credit, and trade reference checks
Make collection calls on assigned accounts in a professional manner while maintaining outstanding customer relations
Review accounts and order status for order releasing
Monitor outstanding balances and take appropriate actions to ensure timely payments
Provide support and guidance to sales and order entry admins. on billing issues and order reconciliation
Continuously streamlining billing processes
Maintaining/updating customer portfolios
Interact with customers to resolve outstanding issues
Process and post daily cash, ACH, wires and credit card transactions
Make daily deposits and process payment write ups
Review/audit orders daily for accuracy and compliance, place discrepant orders on credit hold as needed
Mail and e-mail daily invoices to customers including online billings to various client’s portal/billing system
Process credit/debit memo requests
Identify and execute the necessary process adjustments
Reconcile cash receipts for month end close
Send statements to outstanding customers
Maintain records such as filing and scanning invoices, debit and credit memos support and backups
Assist with audit and compliance activities
Other projects and duties as assigned

Qualified candidates must possess:

BS/BA degree in Accounting, Finance, or Business Administration preferred.
Minimum of 5 years of experience in credit and collections
Experience with the lien process preferred.
Proficiency in ERP software, MS Excel, and Outlook.
Demonstrated ability to partner with sales and other departments.
Strong communication skills with an ability to work with external customers as well as with various levels of management.
Excellent analytical, problem solving and organizational skills.
Ability to multi-task, as well as prioritize and adhere to tight deadline.
Flexibility in adapting to a fast-past environment

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Those selected for the position must complete a probationary period of three months.

Industrial Electric Mfg. (IEM) jobs

Senior AR Specialist