About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

The Accounts Receivable Coordinator will be responsible for performing daily reconciliations of various payment methods. Including preparing, posting and verifying insureds payments and transactions related to accounts receivable, and supporting other accounting associates, while following proper controls and guidelines.

Work closely with brokers, agents, underwriters, and customer service to effectively solve issues that arise, in a timely and professional manner
Process payments into the policy administration system (cheques, credit cards, EFTs, and PayPal payments)
Review reasons for NSF and cancel policies for non-payment if required
Note and fax PAC representments on NSF's
Print and review daily system reports, and mail the daily refund cheques
Trace stop, and reissue lost refund cheques
Process stop payments, change in withdrawal amounts, bank information changes, and manual withdrawals through online banking
Reconcile all credit card daily transactions
Preparation of the daily deposits
Main point of contact; interface with Underwriters and Customer Service Representatives to help them resolve accounts receivable issues.
Perform other related work as required

Who You Are

1-3 years’ accounts receivable experience, preferably in the insurance industry
Post-secondary education in a related field
Experience with computer based AR systems is required
Strong problem solving skills, math skills, with demonstrated logic and accuracy
Strong time management skills, with ability to effectively meet department deadlines
Proven customer service skills
Proficient with MS Office Suite
Team player with excellent oral and written communication skills

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment

Echelon Insurance jobs

Accounts Receivable Coordinator (Contract)