Core Function
The A/R Administrator supports the administration of customer accounts and the collection of outstanding payments, and includes various duties related to Collections.
Location: Toronto, ON
Hybrid: 3 days in office, 2 work from home
Salary: $50,000 - $55, 000 per annum
Years of experience: Minimum 3 years related experience in Accounts Receivable
Major Duties
The major responsibilities of this position include, but are not limited to:
ACCOUNT COLLECTIONS
- provide high quality customer service to account customers via telephone and email
- monitor customer accounts and follow up on overdue account payments
- process credit card payments
- provide customers with requested documents, (invoices, statements) etc.
- investigate and resolve Accounts Receivable issues and inquiries
- research and resolve payment discrepancies
- perform customer account reconciliations
- prepare A/R refunds, and other A/R adjustments as required
- work in conjunction with managers on collection, maintenance & status of accounts
ACCOUNT SET-UP & MAINTENANCE
- conduct credit checks using bank or trade references
- scan account applications
- complete EFT documentation requests
- obtain and maintain up-to-date customer account information, and perform other administrative duties as required
Qualifications
- Minimum 3 years related experience in Accounts Receivable function
- Post-secondary education or community college certificate or diploma
- Proficiency with MS Office - Outlook, Excel, Word
- Experience with ERP system or accounting software
- Solid time management and organizational skills with the ability to adjust workflow to manage multiple tasks
- High attention to detail & focus on accuracy
- Strong analytical and problem-solving skills with the ability to use sound judgment
- Strong English written and oral communication skills
- Results driven and flexible, with a positive outlook and strong work ethic
About TPH
TPH operates 65 production centres across Canada to serve our customers where and when they need it. Locally produced, in the exact quantity that our customers require, and delivered when and where they need it. TPH has been named
North America's most forest-friendly printer and one of
Canada's Greenest Employers.
Commitment To Diversity, Inclusion, Accessibility & Anti-Racism
TPH is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions and has opportunity to grow and develop. TPH will provide accommodation throughout the recruitment process upon request. If you require accommodation, please notify us and we will work with you to meet your needs.
Salary: $50000 - $55000 per year
